Case Management Officer

23 hours ago

Canberra, Australia Chandler Macleod Full time

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a Case Management Officer on a contract for 12 months with potential extension.

**About the Role**

The role is accountable for effectively organising and managing a high volume of cases covering a diverse range of complex issues. It will exercise sound judgement, high level independence and problem-solving skills to achieve early resolution through negotiation or progress to a final hearing. The Case Management will engage directly with AAT applicants and their representatives, utilising interpersonal, liaison and negotiation skills, and strong awareness of issues affecting people with disability.

Responsibilities may include but are not limited to:

- Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the department.
- Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.

  • Aps6 Case Management Officer

    5 days ago

    Canberra, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our Federal Government client is seeking to...

  • Case Manager

    1 week ago

    Canberra, Australia Anglicare NSW South, NSW West and ACT Full time

    **Case Manager - Young Carers** **Full or part-time, fixed-term contract** **Who are we?** The core mission of Anglicare (NSW South, West & ACT) is to break the cycle of intergenerational poverty for children, young people and families. We have a particular focus on serving vulnerable communities in the ACT and regional, rural NSW. **About your...

  • Senior Case Manager

    1 week ago

    Canberra, ACT, Australia Justice and Community Safety Directorate Full time $60,000 - $90,000 per year

    Details: The Office of the Aboriginal and Torres Strait Islander Children and Young People Commissioner is seeking a Senior Case Manager. The Office for ACT Aboriginal and Torres Strait Islander Children and Young People undertakes individual and systemic advocacy and monitoring in relation to Aboriginal and Torres Strait Islander children and young people...

  • Aps5 Rehabilitation Case Officer

    23 hours ago

    Canberra, Australia Comcare Full time

    The People, Property and Security team is responsible for supporting the strategic direction of Comcare by enabling, through strategic and effective frameworks, advice and processes, assisting the organisation to respond effectively to current and future business needs. As part of the team, the Work Health and Safety Unit is responsible for maintaining safe...

  • Case Manager

    7 days ago

    Canberra, Australia ACT Government Full time

    Protecting our most vulnerable children and young people is one of the most important jobs you can do. As a Child and Youth Protection (CYPS) Case Manager, you will: - Make a difference in the lives of children and young people at risk of abuse and neglect. - Provide positive influence on young people and help make your community safer. - Benefit from...

  • Case Manager

    1 week ago

    Canberra, ACT, Australia EML Full time $60,000 - $90,000 per year

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Residential Case Manager

    7 days ago

    Canberra, Australia MacKillop Family Services Full time

    The Case Worker is responsible for providing high quality and effective case work services for young people in Therapeutic Residential Care. The Case Worker will plan for and achieve permanency and identified case plan outcomes for children, young people, their families, authorised carers, prospective guardians and adoptive parents. This is achieved through...

  • Senior Case Officer

    2 weeks ago

    Canberra, ACT, Australia Commonwealth Superannuation Corporation (CSC) Full time $90,000 - $120,000 per year

    Posted: 14/10/2025Closing Date: 28/10/2025Job Type: Permanent - Full TimeLocation: CanberraJob Category: Administration and Office,LegalBuild a career with real purpose in our Legal, Risk and Governance teamLooking for meaningful work whilst gaining experience—and a team that's as committed as you are? Join CSC's Legal, Risk and Governance team and help...

  • Case Manager

    1 week ago

    Canberra, Australia Commonwealth Superannuation Corporation (CSC) Full time

    Posted: 23/06/2025 Closing Date: 04/07/2025 **Job Type**: Permanent - Full Time Location: Canberra Job Category: Banking and Financial Services,Insurance & Superannuation **Your new role** In this role, your focus will be on gathering, interpreting and evaluating complex information - including legislative and medical documentation to make fair and...

  • Case Manager

    7 days ago

    Canberra, Australia Commonwealth Superannuation Corporation (CSC) Full time

    Posted: 11/12/2024 Closing Date: 31/12/2024 **Job Type**: Contract Location: Canberra Job Category: Banking and Financial Services,Insurance & Superannuation **Your new role** As a professional and experienced Case Manager, you will use your expertise to support and guide vulnerable customers through a difficult time in their lives. You will be...