Central Support Team Leader

Central Support Team Leader - Sydney

Your role

The Central Support Team Leader leads a small team to facilitate the day to day delivery of high quality operational support services within Central Support.

As a Central Support Team Leader, you will:

- Promote a high performance culture and implement processes to monitor and enhance standards of work where required.
- Provide operational support to legal operatives within the firm, adapting to the changing needs of the business.
- Promote ongoing connection and communication between Practice Assistants and legal operatives.
- Be an advocate for a culture of operational excellence within the Practice Support team by leading by example.
- Uplift the capability of the wider Central Support team in your area of specialisation including delivering training and providing technical support.
- Develop and coach Practice Assistants by identifying training and development needs of your team. Work with the Central Support Manager and Central Support Operations Manager on strategies to address these development needs.

This is a is a full-time opportunity. Hybrid working (60% in the office) is how we work however flexibility matters at Allens, so if you are seeking hybrid working or are looking for flexibility in your work, we would be happy to discuss what arrangements would work best for you.

About you

You will have:

- Experience working in a Legal, finance, accounting or other professional services firms.
- At least five years' previous experience in a similar role.
- Excellent problem solving, organisational, communication and interpersonal skills.
- Completion of a Business Administration Certificate or equivalent will be highly regarded.

Your development

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.

Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.

Our perks

Our benefits include:

- Financial: market competitive fixed remuneration, salary continuance insurance, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
- Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, emergency childcare, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families and regular wellbeing sessions with our in-house consulting Psychologist.
- Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
- Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible
- parental leave policy
- 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition.
- Recognition: team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.

How to apply?
- The right role for you might be just around the corner

At Allens, we've been building legal careers for 200 years; longer than any other firm in Australia. The impact of our people extends to almost every sphere of business, government, the judiciary and the wider legal profession. We continue to provide opportunities for people from diverse backgrounds to build outstanding careers and shape the world around them.

Through our alliance with Linklaters, we work in a global network of 41 offices in 26 countries. Our size and global reach provide exceptional opportunities for career development, including both on-the-job learning and formal training and development opportunities.

Our commitment to high performance is balanced with a focus on wellbeing, with a culture that's inclusive, supportive and collaborative. We prioritise connection and value the unique contribution of everyone at the firm.

We're proud to hold some of the world's longest ongoing client relationships, some of which stretch back almost 170 years, and our client base includes 55 of the world's top 100 companies and more than 75 of Australia's top 100 companies.