Head of Food Service

**Head of Food Services - Australian Leadership team role.**

Goodman Fielder is a leading global food company, led by our purpose of _making everyday food better for everyone_. We are the creators of well known, loved and sustainable brands that generations of Australian's have grown up with and put in their supermarket trolleys every week including Helga's, Wonder, Praise, MeadowLea, Pampas Pastry, White Wings and CSR Sugar. With a team of bold thinkers with a bias for action we know anything is possible. Our team strives to deeply understand our consumers, partner with our customers and optimise the way we work to unlock capacity to drive end-to-end value, innovation and best-practice food manufacturing.

**The Opportunity**

**Join the Senior leadership team to grow Goodman Fielder Food services into a highly effective, successful, disruptor of industry. Time to claim our space within this fast moving, exciting market.**

Through transformational leadership the Head of Food Services will build a highly engaged and cohesive Food Services leadership team and Food Services network that delivers on the Goodman Fielder cultural imperatives. The position leads the articulation and implementation of the Food Services strategy and operational plans, including cross functional collaboration and influencing to achieve qualitative and quantitative objectives. Through the use of data and insights the position works closely with Product & Marketing as the voice of customer, purchasing behaviour and distribution channels, whilst championing the end-to-end value chain that will ensure Goodman Fielder effectively grows market share and customer loyalty

We want a passionate and approachable leader who brings out the best in our people, collaborates with cross-functional stakeholders, has their finger on the pulse of changing markets and uses these insights to bring bold ideas to optimise and challenge our way of working.

Bring your experience to Australia's leading integrated food manufacturer, leveraging global and local networks

**Deliverables**:

- Provide strategic direction/input for development of Customer/Distributor (QSR, Catering & Institutions, Baking Direct, International Channels & Distributors) Channel and Food Services sales / service strategies in line with business requirements
- Accountable and responsible to ensure achievement of agreed sales and volume targets/KPIs.
- Challenges the sales organization to ensure its effectiveness and meet evolution of business requirements whilst maximising other enterprise programs, (leverage daily fresh loaf distribution to grow direct B2B and B2C) and maximum utilisation across all manufacturing production assets.
- Develop and communicate key priorities for the Food Services sales and service organization in line with Marketing (channel, customer, business development, distribution penetration, etc) that win customer partnership and business growth through push and pull strategies
- Ensure effective liaison with Customer Service, Marketing, Supply Chain, Finance and other functions to drive for overall business objectives achievement
- Develop business relationships with key customers and industry groups to ensure strategic alignment and continuously improve customer satisfaction, ensuring GF effectively delivers across the customer life cycle with fit for purpose products and distribution programs
- Ensure the leadership of a high performing culture through the development and execution of people initiatives, development and coaching of sales / service personnel as well as direct reports

**Experience & Qualifications**
- It is essential to be successful in this role, that you have at least 10+ years experience of B2B & B2C product and integrated sales / manufacturing / logistics / distribution leadership experience
- Ideally you will have experience in fresh or perishable goods including management of fluctuating cost.
- Transformational leadership and building a winning team
- Strong internal and external stakeholder management
- Success in agile and dynamic work practices
- Demonstrated capability in an industry disrupting business to win share of market

**What we offer**

As an integral business leader within the Australia team, you will join professionals who genuinely enjoy working together, resulting in a highly collaborative environment. In return for your passion and success, we will reward you with a competitive remuneration package and help you to achieve personal and professional growth and development.

At Goodman Fielder, we aim to be a destination employer in the food industry where we don't just offer jobs - we offer long term careers.