Fulfilment Operations Co-worker

**Job ID**: 298262
- **Date posted**: 04/07/2025

**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion.We care about people & planet and promote health & wellbeing.We nurture your development and provide career opportunities to unlock your potential. **What you need to know**Working at IKEA has its benefits and rewards:

- $27.35 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:

- These roles are Permanent Part-time 40hrs/fortnight located at the External Warehouse in Abbotsford
- The internal job title for this role is Fulfilment Operations Co-worker
- Applications close Friday 18 July 2025
- This role requires availability to work Monday to Sunday 6am to 10pm
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

**About this work area**As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:

- Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.
- Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails.
- Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers.
- Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.
- Using different types of forklifts and machines to complete fulfilment operations tasks.
- Storing, retrieving, replenishment and internal transportation of stock within the warehouse.
- Supporting the wider fulfilment operations team with tasks where required such as click and collect handouts.

As a Fulfilment Operations Co-worker you are or you have:

- A Passion for optimising fulfilment operations, with an eye to detail.
- A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
- Ability to collaborate, yet also be able to work independently.
- An energetic approach as you will be on your feet all day.
- Strong customer focus, ensuring we keep the customer in mind no matter what we do.
- Ability to prioritise tasks in a fast-paced environment.
- A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.