Operations Manager

Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love. Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more. And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness. **The Gig** This role is a critical part of the Hotel Leadership team with bags of development opportunities. **Who you are** - You are savvy, innovative, "entrepreneurial go-getter" with bags of energy, positive mind-set and with a hunger to succeed within a dynamic and fast-paced environment - Position works with direct reports to develop and implement the operations strategy and ensuring the implementation of the brand service strategy & initiatives. - As a member of the Executive Team, this position develops implements property-wide strategies that deliver products and services to meet and exceed the needs and expectations of both internal and external guests - You are deadline driven and results-focused and settle for nothing less than the very highest standards of service delivery - You are amazing with your team coaching, training, developing and inspiring comes naturally to you - Solid financial and commercial acumen is a must, with the ability to drive revenue and achieve bottom line profit - You have an eye for detail and are solution focused. You see operational challenges and facilitates improvements to prevent reoccurrence - This is a hands on role, working on the floor, leading your team from the front, the visible face of the operations here at Ovolo Laneways - Salary 90k plus Superannuation **What you'll get...** - To work under the award-winning Global Brand with inspiring and creative team - Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia -bring your personality and sense of fun to work and the most amazing team to work with. - Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you - Receive Hotel benefits in rooms and our fabulous F&B outlets - Stay Fit and Fabulous; be involved in our Wellbeing Programmes - Develop relationships and make a difference to other people’s lives through our Community Programme - Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent If you are an experienced services personality who you can hit the ground running, love a fast-paced environment and wish to develop your career with a growing, unique company then get in touch today APPLY NOW