E-commerce - Order Processing & Fulfilment

7 days ago

Thornleigh, Australia Pixel One Full time

**Ecommerce - Order Processing & Fulfilment**

**About Pixel One**

Established in 2013, Pixel One is an innovative and growing retailer and wholesaler specialising in photo accessories. We distribute leading brands including NiSi Filters, Sirui, Explorer, Novoflex, Lensball and other accessories brands.

**The role would suit school pickup hours - 10am - 2pm**

**Day To Day Responsibilities**
- Packing and picking products accurately and efficiently to fulfill customer orders
- Fulfilling orders and ensuring that they are processed in a timely and accurate manner
- Communicate order status and tracking information to customers
- Maintain accurate inventory levels
- Monitor order returns and exchanges, and facilitate timely refunds and replacements
- Assist with customer inquiries and support requests related to order status and shipping information
- Continuously identify opportunities to improve order processing and fulfillment processes
- Collaborating with other departments, such as marketing, design, and customer service, to ensure the overall success of our ecommerce business
- Provide daily ecommerce sales administration support
- Assist in miscellaneous administrative duties and projects as required
- Implementing ecommerce changes and updates
- Website updates and reporting

**What else is required?**
- Strong attention to detail and accuracy
- Excellent time management and organizational skills
- Experience working with inventory management systems and order processing software
- Ability to work effectively in a team environment
- Excellent communication skills, both written and verbalFamiliarity with ecommerce platforms such as WooCommerce
- Previous experience in packing, picking and fulfillment of orders is required

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a self-starter who is passionate about ecommerce and eager to learn and grow in a dynamic environment, please submit your resume and cover letter. We look forward to hearing from you

**Job Types**: Part-time, Permanent, Graduate
Part-time hours: 24 per week

**Salary**: $25,000.00 - $30,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Flexible hours
- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: One location

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