Staff Support Officer

4 hours ago

Deakin, Australia Serco Plc Full time

Part-time role based in the heart of Canberra
Opportunity to work for a global organisation
Competitive salary package on offer

About you
You are an enthusiastic and energetic professional with a passion for providing exceptional customer service and administrative support. You are a dynamic, resilient and driven individual and have strong accuracy, attention to detail, organisational and time management skills. You thrive in a fast-paced changing environment and can be pragmatic and flexible when delivering support and customer service. You have excellent written and verbal communication skills and the ability to communicate at all levels of the organisation. You are a respectful and professional person who demonstrates exceptional moral values in everything you do and can manage confidential information.

About the role
Reporting to the Executive Assistant, you will provide broad-ranging reception and administration support to ensure the efficient day-to-day operations at the Canberra Office. You will be responsible for all visitor management and ensure all incoming phone calls are answered and transferred accordingly. You will manage all outgoing and incoming mail, facilitate bookings and visits including meeting rooms and catering, and coordinate purchase orders, invoices and vendors. You will perform office management duties such as monitoring the staff kitchen areas and maintaining supplies in the kitchen, ordering amenities and stationery, maintaining office registries and communicating any maintenance or cleaning issues or requirements.

**To be successful in this role you will have**:
The highest levels of personal integrity and ethical behaviour
A minimum of 2 years' experience working in a large organisation, ideally in a customer service, reception or administration role
Positive can-do attitude and the willingness to learn and take on additional duties
Current valid driver’s license
Full working rights in Australia

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role.

About Us
We provide safe and secure prison management services across Australia and New Zealand that focus on reducing reoffending. We help prisoners turn their lives around through education, training, rehabilitation and reintegration programs. By reducing reoffending, we help to build safer communities.

Join Us
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.

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