Administration Manager

3 days ago

Surry Hills, Australia Catholic Healthcare Full time

**Job Description**:

- ** Permanent full-time role (Monday to Friday)**:

- ** Gertrude Abbott Aged Care & Sister Anne Court - Surry Hills NSW**:

- ** Attractive not-for-profit tax free benefits**

Provide exceptional customer and administrative support to residents, staff and visitors at our aged care, co-located Homes in Surry Hills - Gertrude Abbott and Sister Anne Court.

We are looking for a customer focused individual to join our team as our Administration Manager. This role is available on a full time basis working Monday to Friday. You will oversee the day to day operations of the Customer Relations and Administration office to ensure our home is resourced and able to continue to offer a quality care environment to our valued residents.

**Primary responsibilities**:

- Manage the admission process for new residents and liaising with residents and their families to support the transition into the home;
- Schedule and conduct tours for potential residents’
- Act as the customer service champion for the Home by monitoring service standards and actioning resident satisfaction feedback;
- Assist the Residential Manager with maintaining occupancy through community engagement and generating leads via events and other activities;
- Assist the Residential Manager with HR Recruitment, rostering & Payroll tasks, and more.
- Provide leadership to the Administration Coordinator.

To be successful for this role, you will have:

- Min 3 plus years Administration or Customer Service experience
- Business Administration or Customer Service-related qualification (Desirable)
- Sales experience (Desirable)
- Roster Management experience
- Willingness to provide evidence of Covid-19 vaccination

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services, retirement living and healthcare across NSW and SE QLD. Together, our team of over 4000 people are dedicated to our Mission of helping the people that we serve to live life to its fullest every day_._
- Why you’ll love working with us:_
- An opportunity to build a career with a successful growing values-based organisation;
- Be part of a supportive and inclusive ‘people first’ culture; and
- Great salary packaging opportunities and other benefits.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.
- Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch._

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