Workplace Experience Coordinator

**Job no**: 0056903
**Location**:Parkville
**Role type**:Full time - Continuing
**Faculty**:Faculty of Engineering and Information Technology
**Salary**:UOM 5 - $79,961 - $91,844 p.a. plus 17% super

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

**About - Faculty of Engineering and Information Technology**

The Faculty of Engineering and Information Technology (FEIT) has been the leading Australian provider of engineering and IT education and research for over 150 years. We are a multidisciplinary School organised into three key areas; Computing and Information Systems (CIS), Chemical and Biomedical Engineering (CBE) and Electrical, Mechanical and Infrastructure Engineering (EMI). FEIT continues to attract top staff and students with a global reputation and has a commitment to knowledge for the betterment of society.

**About the Role**
Reporting to the Workplace Operations Manager, the Workplace Experience Coordinator role sits within the wider Infrastructure Team who are responsible for managing the Faculty of Engineering and Information Technology’s portfolio of office workplace, specialist laboratory and research environments.

The Workplace Experience Coordinator is responsible for supporting the physical day-to-day operation of office workplaces and delivering high-quality, professional, friendly workplace support to improve the overall workplace experience for Faculty personnel.

Responsibilities include:

- Deliver high-quality, professional, friendly workplace support for the Faculty’s academics, graduate researchers and professional staff with a focus on improving the workplace experience
- Liaise with external suppliers and contractors to ensure the effective operation of spaces
- Championing workplace etiquette and guidelines, ensuring they’re effectively communicated and being followed
- Ensure effective and timely resolution of workplace and facility service issues
- Proactively identify opportunities and implement improvements in the workplace experience
- Assist with the handover duties required post practical completion of all major and minor building projects to operationalise the space, including updating access control door groups and profiles and liaising with project managers/builders on defects

**About You**:

- You will be a keen problem-solver who can work autonomously and possess a flexible approach and contributes ideas and initiates new ways of working in an evolving working environment_

You will also have:

- Relevant experience and broad knowledge in at least one of the following commercial fields: workplace/office management, concierge/reception, property/facilities management
- Ability to work collaboratively, positively and flexibly in a busy environment with changing demands & amongst a wider team
- Displays a commitment to friendly, quality client service, values the supply of accurate and timely information
- Ability to work with a diverse range of stakeholders and manage expectations of outcomes
- Demonstrated ability to plan and organise self and others to ensure the timely completion of tasks
- To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check._

**Please note**: To be considered for this role you must have current valid work rights for Australia.

**About the University**
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

**Benefits of Working with Us**
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

- Flexible working arrangements, generous personal, parental and cultural leave
- Competitive remuneration, 17% super, salary packaging and leave loading
- Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
- Discounts on a wide range of products and services including Myki cards and Qantas Club
- Career development opportunities and 25% off graduate courses for staff and their immediate families

**Be Yourself**
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to