Customer Experience Specialist

2 days ago

Moore Park, Australia Weploy Full time

**Customer Experience Specialist | Iconic Australian Furniture Brand**:
**Benefits**:

- **Competitive Pay**: $32.66 per hour + superannuation
- **Full-Time Hours**: 4-6 month casual contract, with potential for perm thereafter
- **Dynamic Roster**: Rotating shifts between 8 AM - 8 PM, across Monday to Sunday.
- Guaranteed full-time hours each week.
- **Vibrant Environment**: Join our client's office in **Moore Park Supacentre** showroom — surrounded by great energy and inspiring design
- **Exclusive Discounts**: Enjoy access to award-winning furniture and lifestyle products
- **Supportive Culture**: Be part of a passionate, hands-on team that celebrates creativity, initiative, and collaboration

**Our Client**:
They're one of Australia's most loved furniture and lifestyle brands — known for creating comfortable, sustainable, and thoughtfully designed products that make a real difference in people's homes (and for the planet). We're looking for **Retail Customer Experience Specialists** to join their growing retail team at **Moore Park Supacenter, Kensington NSW**, where you'll help customers experience in-person.

**The Role**:

- Represent a** fun retail** brand** with energy, authenticity, and pride
- Deliver outstanding **face-to-face customer experiences** that connect people to the brand story
- **Drive sales** across our full product range — including items not on display
- Manage daily operations, including **opening/closing, stock control, and follow-ups**
- Keep the **showroom immaculate** and visually aligned with brand standards
- Work collaboratively with **other teams** to ensure seamless customer experiences
- Take on **manual tasks** like product demonstrations and light assembly
- Maintain a **safe and welcoming environment** for customers and staff

**The Details**:

- **Location**: Moore Park Supacentre, Cnr South Dowling St, Todman & Dacey Ave, Kensington NSW 2033
- **Ideal Start Date**: Thursday, 23 October 2025
- **Ideal End Date**: Thursday, 23 April 2026 (potential for perm thereafter)
- **Shift Hours**: 8 AM - 8 PM (rotating roster, 7 days per week). Operating across:

- 9-5.30pm Mon, Tues, Weds, Fri
- 9-7pm Thurs
- 9-5pm Sat
- 10-5pm Sunday
- **Work Type**: Full-time hours each week
- **2-week training program**: Monday to Friday, 9 AM - 5 PM
- You'll gain hands-on experience and all the tools to become a confident Customer Experience Specialist

**Who We're Looking For**:

- A **positive, energetic people-person** who loves delivering amazing service
- Experience in **retail or customer-facing roles** (fashion or online retail experience a plus)
- A **team player** who thrives in a hands-on, fast-paced environment
- Someone who's **proactive, detail-oriented, and adaptable**
- Confident representing a **modern Australian brand** and its values
- A problem-solver who takes **initiative to make processes better**

If you're passionate about people, love great design, and want to work for a brand with heart — APPLY NOW — this is your chance to help shape the future of retail in Australia

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