Workforce Scheduler
3 days ago
Primary Location
Melbourne, VIC
Job Description Summary
Service Stream’s Telecommunications division are currently seeking Workforce Schedulers to join our growing company.
About the Role
About the Opportunity
Service Stream’s Telecommunications division are currently seeking Workforce Schedulers to join our growing company.
Nature of position: Permanent Full Time
Location: Melbourne, Victoria
Reporting Line: Team Leader
Key Responsibilities
As the successful applicant, you will be responsible for providing a proactive interface between Service Streams subcontractor workforce, our client, and end users while ensuring that all available tools are utilized to meet our delivery KPI’s. Including:
- Providing Service Stream’s sub-contractors work force with accurate information, advice and solutions in-line with WMC processes and guidelines.
- Liaising with sub-contractor groups, management and client teams on solutions to difficult or complex work orders and when a work order is a risk of failure
- Ensuring work orders are accurately maintained, updated and completed in Service Stream systems.
- Guiding and educate the sub-contractor workforce on work order completion requirements and standards
- Receiving and respond to non-verbal communications within agreed service levels or as outlined within relevant processes
- Other duties or activities that are relevant and reasonable and as directed by the WMC management team.
About You
In addition to the above, we require an individual with:
- A sound knowledge of the Telecommunications Industry with a focus on the NBN project is desirable but not essential
- The ability to communicate effectively and professionally (verbally and written)
- Intermediate computer skills to navigate a variety of different computer programs
- Highly attentive to detail and maintains good time management skills
- Be prepared and able to work within a dynamic, high volume, fast paced environment
About Us
Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.
- Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients, and communities. _
- We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment._
- Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences._
- Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies._
Department
Customer Care
How to Apply
-
Melbourne, Australia Cbus Full timeSpecialist - Workforce Planning, Forecasting & Scheduling About Cbus Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an...
-
Scheduler
2 weeks ago
Melbourne, Australia Nextt Group Full timeEnjoy flexibility and work-life balance. - Work for a leading NDIS provider | A role with true purpose! - oin our team of unsung hero's who ensure clients never go without support. Are you a puzzle master, multitasking legend, and scheduling whiz? We’re looking for YOU—a proactive, detail-loving, fast-paced Scheduler who can keep calm and roster on! At...
-
Scheduler
5 days ago
Melbourne VIC, Australia Nextt Group Pty Ltd Full time $60,000 - $90,000 per yearEnjoy flexibility and work-life balance.Work for a leading NDIS provider | A role with true purposeJoin our team of unsung hero's who ensure clients never go without support.Are you a puzzle master, multitasking legend, and scheduling whiz? We're looking for YOU—a proactive, detail-loving, fast-paced Scheduler who can keep calm and roster on At Nextt,...
-
Scheduler
2 weeks ago
Melbourne, Victoria, Australia Department of Agriculture, Fisheries & Forestry Full time $90,000 - $120,000 per yearWho we areCargo Operations West & Maritime branch delivers regulatory assessments and inspections of goods and international vessels, across the biosecurity continuum (offshore, at the border and onshore) to verify compliance with Australia's biosecurity and imported food requirements. The branch is also responsible for national delivery of technical...
-
Workforce Manager
7 days ago
Melbourne, Victoria, Australia Asahi Beverages Full time $80,000 - $120,000 per yearWorkforce Manager - Team LeaderLocation:SouthbankYour ImpactJoin our Customer Success Centre (CSC) team and play a pivotal role in shaping how we deliver world-class service across our Alcohol and Non-Alcohol portfolios.This newly created hybrid position combines team leadership with workforce management, ensuring our contact centre operates efficiently and...
-
Scheduler
1 day ago
Melbourne, Australia Nextt Group Pty Ltd Full timeWho’s Nextt The Nextt Group can proudly state that for more than 20 years we have been making a difference in Australia by supporting individuals with disability and/or mental health challenges to achieve their goals and to live an independent life. Our workforce spans NSW, VIC, QLD, and SA, providing daily quality, person-centered support to the...
-
Workforce Planner
7 days ago
Greater Melbourne Area, Australia Randstad HR Partners Full time $90,000 - $120,000 per yearWe are seeking an experienced, analytical, and values driven Workforce Planner to be the driving force behind optimal staffing levels within the Service Operations and Delivery team at a prominent and trusted financial institution during an exciting period of growthThey are dedicated to managing financial services and ensuring their customers achieve...
-
Workforce Manager
7 days ago
Melbourne, Victoria, Australia Asahi Group Holdings Full time $80,000 - $120,000 per yearJoin our Customer Success Centre (CSC) team and play a pivotal role in shaping how we deliver world-class service across our Alcohol and Non-Alcohol portfolios.Job No: 503322Location: MelbourneWork Type: Permanent - Full TimeWorkforce Manager - Team LeaderLocation: SouthbankYour ImpactJoin our Customer Success Centre (CSC) team and play a pivotal role in...
-
Workforce Manager
1 week ago
Melbourne, Australia Bupa Full time**About Bupa Asia Pacific** From aged care homes receptionists, dental surgeons, telehealth and admin, to our call centres, data professionals and tech gurus, we’re all in it together - 22,000+ people who keep inspiring each other to explore new possibilities, wherever the challenges of the healthcare world take us. **Where are we heading?** We set a...
-
Work Scheduler
3 days ago
Melbourne, Australia Service Stream Full timePrimary Location Melbourne, VIC Job Description Summary Service Stream’s Energy and Water division are currently seeking a Work Scheduler to join our Advanced Metering team. Reporting directly to the Scheduling Manager you will be responsible for contributing to the profitability and growth of Service Stream by performing allocation and administrative...
