Sales Assistant

1 week ago

South Melbourne, Australia Hagen's Organics Full time

Come join us at Hagen's and work in our fun and vibrant store teams

We're searching for people who genuinely love interacting with customers and who have a “nothing is too much trouble” attitude to help deliver a customer experience that customers keep returning for.

**Your responsibilities will include**:

- Creating a stellar customer experience for every single customer that visits our shops by listening to their needs, sharing product knowledge and exceeding their expectations
- Handling produce and presenting it beautifully in our window displays and to our customers
- Responding to customer queries via telephone
- Preparing customer orders and ensuring they’re ready in a timely manner and as per the customers’ request
- Operating the POS and taking payment
- Contributing to a fun and productive team experience
- Clearly communicating with the Butchers to ensure customer needs are met
- General cleaning and maintenance of the shop and equipment

**About Hagen's Organics**

Established in 1999, Hagen's is a second-generation family owned artisan butcher which is now being run by siblings Oliver and Ruby Hagen.

Hagen's has been a long-term player in the meat industry, paving the way forward with their dedication and commitment for providing customers a healthier, more environmentally friendly way of eating and championing organic produce. Working closely with farmers around Australia, our goal is to help create a sustainable industry which has respect for the land, animals and producers.

With 4 stores and a warehouse across Melbourne plus an increasingly busy online store, Hagen's continues to build and plan for further growth and our team are a critical key to the success of the brand.

FB: Hagens Organic Butcher

**Who we're looking for**

Our business would not exist without our wonderful customers and the amazing teams that serve them. Share in our passion for delivering quality to our customers, both in terms of the incredible product we offer as well as the service experience we’ve become known for.

**Skills, qualities and experience we’re looking for include**:

- Friendly, warm approach and positive attitude
- Prior customer service experience in a food retailer
- Prior customer service in meat or poultry retail is a bonus
- Great communicator - speaks clearly, keeps everyone informed and adapts communication to suit different individuals
- A true team player - supports their team get things done and hates the “that’s not my job” catchphrase as much as we do
- Super reliable and displays a high degree of integrity
- An interest in food/cooking coupled with a willingness to learn about our produce and how to prepare it

At Hagen’s, we pride ourselves on the friendly and team oriented environment that we’ve created as we know it promotes a healthy work life balance - this is important to us.

If you’re a bit of a foodie, get what great customer service is all about and love making customers happy, then we’d love to _meat _you

Best of luck

**Job Types**: Part-time, Casual
Part-time hours: 15-25 per week

**Salary**: $25.00 - $35.00 per hour

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Penalty rates

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