Ict Support Analyst

17 hours ago

Bundoora, Australia Careable Full time

**Company Name : Livlly Technologies Pty Ltd**

**Position: ICT Support Analyst**

**Location: Melbourne, Victoria**

**Employment Type: Full-Time (Permanent)**

**Salary: $76,000 - $80,000**

**About Us**:
**Livlly Technologies Pty Ltd T/A **Careable is a leading NDIS registered provider dedicated to delivering high-quality services and support to individuals with disabilities. We are committed to innovation and excellence in the NDIS sector, and we are looking for a skilled ICT Support Analyst to join our dynamic team.

**Role Overview**:
As an ICT Support Analyst at Careable, you will play a critical role in ensuring the smooth operation and development of our IT systems. You will be responsible for providing Tier 2 technical support, managing incidents, and contributing to the development of our in-house software solutions.

**Key Responsibilities**:

- Provide Tier 2 technical support to end-users, resolving complex IT issues efficiently.
- Manage and resolve IT incidents, ensuring mínimal disruption to business operations contributing to continuous service improvement.
- Contribute to software analysis and development, particularly around industry specific startup software solutions.
- Manage and maintain NDIS software such as Careview and eZaango ensuring seamless integration and functionality.
- Ensure robust networking and connectivity across multiple sites, adhering to regulatory and compliance standards.
- Administer and support Enterprise systems such as SharePoint, Intune, and Mobile Device Management (MDM) systems.
- Develop, monitor, and maintain technical documentation, operational procedures, and knowledge base.

**Qualifications and Experience**:

- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum 1-2 years of experience in similar role
- Experience within the NDIS sector is essential
- Proficiency with NDIS software like Careview and eZaango.
- Experience in software analysis, especially in a startup environment.
- Strong understanding of networking and site connectivity.
- Hands-on experience with SharePoint, Intune, and MDM.
- Proven ability to provide effective Tier 2 technical support and manage incidents.

**Skills and Attributes**:

- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills, with the ability to build and maintain positive relationships within internal and external stakeholders
- Self-motivated individual who enjoys working in strong, collaborative team environments, with the ability to effectively manage competing demands.
- High attention to detail and ability to manage multiple tasks simultaneously.
- Commitment to continuous learning and professional development.

**Benefits**:

- Competitive salary and benefits package.
- Flexible hybrid working environment.
- Opportunity to work with a dedicated and innovative team.
- Professional development and training opportunities.

**How to Apply**:
Pay: $76,000.00 - $80,000.00 per year

Work Location: Hybrid remote in Bundoora, VIC 3083

  • Analyst Programmer

    2 days ago

    Bundoora, Australia Sites AI Full time $100,000 - $110,000 per year

    Analyst ProgrammerCompany: SitesAI (BlueXPlus PTY LTD)Position: Full-time, Permanent (38 hours/week)Base Salary: $100K-110K per year + superannuation (statutory rate)About SitesAISitesAI is a rapidly expanding technology company that builds a digital platform for construction sites. Our mobile and web app allows tradespeople to log hours, organise tasks,...

  • Change Analyst

    6 days ago

    Bundoora, Australia La Trobe University Full time

    **Work type**:Continuing - Full time role - Continuing position - Campus independent - Can be based at La Trobe University’s Melbourne (Bundoora) or Victorian regional campuses - (Bundoora campus preferred) - HEO7 **About the position** The Change Analyst at La Trobe University supports the effective delivery of change initiatives across the university....

  • Credit Analyst

    10 hours ago

    Bundoora, Victoria, Australia Finsure Full time $90,000 - $120,000 per year

    About the RoleAs a Credit Analyst you will play a vital role in the client(s) lending experience by being responsible for evaluating creditworthiness and assessing risk/borrowing capacity for potential residential. You will analyse financial data, review credit reports, and perform comprehensive risk assessments to make informed decisions about extending...

  • Behaviour Support Practitioner

    2 days ago

    Bundoora, Victoria, Australia Centre for Positive Behaviour Support Full time $60,000 - $90,000 per year

    Introduction:The Centre for Positive Behaviour Support (CPBS) is a globally recognised leader in accessible, person-centred behaviour support. We specialise in thorough assessments and tailored plans that meet each individual's unique needs.As Australia's leading provider of Constructional Non-Linear Multi-Element Behaviour Support (MEBS), our expert team...

  • Analyst Programmer

    17 hours ago

    Bundoora, Australia Sites AI Full time

    **Analyst Programmer** Company: SitesAI (BlueXPlus PTY LTD) Position: Full-time, Permanent (38 hours/week) Base Salary: $100K-110K per year + superannuation (statutory rate) - **About SitesAI**_ SitesAI is a rapidly expanding technology company that builds a digital platform for construction sites. Our mobile and web app allows tradespeople to log hours,...

  • Senior Business Analyst

    2 days ago

    Bundoora, Victoria, Australia Solvar Full time $80,000 - $120,000 per year

    About UsThe Solvar story began in 2000, with two office locations serving a few thousand consumers in Melbourne. Fast forward to today, we are an ASX-listed market leader in consumer and business lending. We serve over 100,000 customers and are rapidly establishing ourselves as one of Australia's most innovative financial services firms. We're passionate...

  • Business Partnering and Reporting Analyst

    2 weeks ago

    Bundoora, Victoria, Australia Randstad - Accounting & Finance Full time $60,000 - $90,000 per year

    Randstad Senior Finance is proud to be partnering with a prestigious and innovative university located in Melbourne's northern suburbs.We are seeking a proactive and experienced Business Partnering and Reporting Analyst to join a dynamic finance team. This is an initial 4-month contract position, with a strong potential for extension or permanency for the...

  • Senior Credit Risk Analyst

    2 days ago

    Bundoora, Victoria, Australia Solvar Full time

    About UsThe Solvar story began in 2000, with two office locations serving a few thousand consumers in Melbourne. Fast forward to today, we are an ASX-listed market leader in consumer and business lending. We serve over 100,000 customers and are rapidly establishing ourselves as one of Australia's most innovative financial services firms. We're passionate...

  • Property Analyst

    2 weeks ago

    Bundoora, Victoria, Australia Whiteman Property and Associates Full time $60,000 - $120,000 per year

    About WPAWPA (Whiteman Property & Associates) is a Melbourne-based development management and property advisory business, trusted by private funders and partners to deliver projects that generate exceptional outcomes - commercially, socially, and environmentally.Through strong strategic alliances with industry-leading partners, WPA manages a diverse and...

  • Finance Associate

    2 days ago

    Bundoora, Victoria, Australia Traj Finance Full time

    As a rapidly growing broking business, we know how to acknowledge and celebrate success; webelieve in fostering long-term workplace dynamics.Career progression and genuine recognition for hard work are critical to our company's future; wetake the time to understand our team and individual goals from the very start for a successful futuretogether.About the...