Retail Operations Specialist

14 hours ago

Greater Brisbane QLD, Australia Michael Hill Full time

The Retail Operations Specialist will support Michael Hill’s Retail Operations Team by reviewing data, making recommendations, and facilitating the delivery of key business improvements.

**Your Primary responsibilities will be to**:

- Provide excellent customer experiences when handling enquiries while demonstrating our value of care
- Demonstrate analysis of business issues to identify root causes and solutions
- Present and communicate insights in relevant ways to internal and external stakeholders
- Assist the broader team with general administrative duties as well as operational projects

**The successful applicant will have**:

- An understanding of the daily operations of Michael Hill retail stores
- Strong communication skills, positive can do attitude
- Experience working with RHQ & Microsoft Dynamics 365
- Excellent attention to detail and desire to follow through with processes
- Ability to manage multiple tasks and problem solve
- Open communication and adaptability to change
- The ability to establish effective team working relationships and maintain professional external relationships

This is a rare opportunity to join the fast paced and exciting Retail Operations team whilst making a real difference to the retail environment, the business, and its’ operations.

**Part of the internal recruitment process is to advise your current reporting Manager of your interest before applying.

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