Retail Product Specialist

Want to elevate your career to a Higher Altitude?

Come and join our high performance Jetstar Retail team as a part of

dnata catering & retail Asia Pacific.

BRISBANE / MELBOURNE / SYDNEY

We are seeking a Retail Product Specialist, Jetstar (JQ) for our business partnership with Jetstar Airways in Asia Pacific, on a fulltime permanent basis. This exciting role is responsible for supply and management of in flight equipment and retail products for the Jetstar Group.

The Retail Product Specialist will manage JQs In-Flight 'Buy on Board' (BoB) Retail Program, delivering innovation and business improvements, and continuously enhance profit performance and customer satisfaction for the partnership.

The role will also assist with the development of new products for all Jetstar group airlines and coordinate and execute tenders and contract processes.

What does a typical day look like?

We are looking for an experienced, service oriented and solutions focused individual. Each day may present a new challenge, so if you can think on your feet and be able to meet multiple stake holder requirements, this might be just for you. You may be working on a tender document for a supplier, training JQ teams on a new product offering or making a presentation about revenue opportunities. No two days are the same

In a nutshell your main responsibilities are:

• Strategic sourcing for inflight retail food, beverage and merchandise.
• Provide market research, scope definition, tender document preparation, tender evaluation, scenario analysis, and cost negotiation.
• Prepare JQ product presentations detailing expected margins and revenue impacts
• Supplier performance management: analyse supplier performance, support supplier performance discussions, and create/develop strong relationships with suppliers
• Maintaining the product menu grid document for all group airlines
• Maintain master data in full for all retail products
• Continuously review and resolve issues regarding quotations and pricing, ensuring best price, supply terms and lead-times are established for each product and supplier
• Stakeholder engagement: exposure to Jetstar crew and Inflight Management team for product familiarisation and sales training
• Identify cost savings opportunities for the business, with a focus on net margin improvement, and supply terms that favour dnata catering
• Support the Supply Chain Manager, Jetstar in achieving divisional goals
• Assist with the development of onboard menu and printing material

What do you need to be successful in this role?

• Demonstrated success in a similar commercial and operational role
• High level business to business (B2B) relationship management skills
• Strong organisational and communications skills
• Experience in product or category management and inventory (within aviation ideal)
• Strategic focus and ability to present well written business cases
• Ability to develop and oversee delivery of projects
• Tertiary Education in Business or Finance (desired not compulsory)

What's in it for you?

• Competitive salary
• 5 weeks paid Annual Leave
• Free parking onsite and daily staff meals
• Tailored Employee Novated Lease program
• Career development and progression opportunities across the business
• Be part of a close knit and dedicated team committed to excellence.
• Access to our Employee Benefits Scheme with discounts at hundreds of online retailers (such as Woolies, Caltex, JB-HiFi), discounted health insurance, well being resources including online exercise classes.

About Us:

We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world's top airlines, we operate 16 facilities across 10 cities and employ over 4,500 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata – part of the Emirates Group – is one of the world's largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.

Want to know more about dnata catering and our global businesses? Visit our Australian careers website and watch a short video here:

Does this role sound perfect for you? If so, we want to hear from you

To start the journey of joining our dnata family, click the link below and upload your resume, and cover letter that outlines your suitability for the role,