Enablement Project Analyst

Job Category

Program & Project Management

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

Salesforce is looking for an Enablement Analyst to support Sales Excellence and join our rapidly growing Global Public Sector Team. The role will report into the Director of Sales Excellence and will be responsible for design, implementation, tracking and process improvement of Global Public Sector employee training with a focus on the Global Public Sector Lines of Business (Government, Education & Nonprofit) in our Asia-Pacific Region.

**Role Description**
GPS (Global Public Sector, encompassing global government, non-profit and education sales) Sales Excellence works closely with sales leadership and collaborates across operations and global enablement to ensure our selling teams are provided the appropriate GPS training, assets and development opportunities to drive sales success. This is an agile, fast-paced team that embraces innovation and ingenuity to support our evolving business requirements. We are looking for a dedicated, insightful, creative and hardworking individual with great energy and self-driven initiative to support all aspects of sales excellence and training in the Global Public Sector business. This Analyst role will be responsible for both the development, delivery and success of key enablement programs which will drive seller success in our Global Public Sector selling organization. This role will be hands-on facilitating both Global Public Sector and Global Public Sector specific content and programs with responsibilities to maintain intake, collaboration with Operations and Global Enablement, prioritization and execution of necessary activities - while representing the unique Global Public Sector requirements in larger forums.

**Your Impact**
Success will be measured by initiatives outlined in your yearly V2MOM (a very transparent goal setting system which tracks your vision, values, methods, obstacles and measures). As one of the most innovative companies in the world, we are also expected individually to contribute to innovating in any area we work. Finally, we are an Ohana (family) culture organization and look to bring on great people who work well with others and love to celebrate success

**Responsibilities**
- Sales Excellence plays a vital role within the Global Public Sector Sales Organization, we incorporate a mix of enablement, communications and stakeholder coordination to maximize the performance of our GPS sales teams. We support this by providing training, assets and development sales teams need to continuously improve and add value to every customer engagement.
- Drive alignment and strategy across Salesforce and GPS-specific programs to help grow the business and increase field productivity at scale
- Align training efforts with key performance indicators, and business outcomes, tracking value and impact such as ramp-up time, productivity, goals & competency achievements
- Collaborate with GTM leadership and Global Enablement to design/enhance and deliver ongoing training programs - coaching, and mentoring to improve sales, success, and support techniques and ensure consistent messaging
- Design and implement comprehensive Global Public Sector enablement programs to equip sales teams with the knowledge, tools, and resources they need to actively engage prospects, close deals, and meet revenue targets
- Design and develop solutions across a variety of modalities (e.g. in-person, virtual, eLearning, videos, on-the-job support, management & mentorship tools)
- Maintain and refresh centralized Sales Excellence training content repositories - specifically for GPS
- Support the Global Public Sector organization in development and execution of the annual Sales Kick Off (SKO) activities
- Consult on tool evaluations and expenditure relative to the area of focus
- This role is able to synchronize the collecti ve efforts of multiple departments; can unlock value whether leading initiatives directly or indirectly; ensures business processes are consistent, scalable, and run efficiently. This person is capable of juggling multiple projects with ease and knows how to drive execution

**Basic Qualifications**
- 1-3 years experience in Sales Training (or similar roles)
- Experience supporting Global Public Sector lines of business including Government, Education & Nonprofit sales.
- Strong understanding of instructional design principles and adult learning theories.
- Proactive, creativ