Administration Officer
2 days ago
**Description**:
About Right at Home Gold Coast and Northern Rivers
Right at Home Gold Coast and Northern Rivers provides high quality in-home care and assistance to our valued clients across Gold Coast North, Gold Coast South and the Northern Rivers. We support people living with Alzheimer’s, dementia and cognitive decline, disabilities, post-operative care needs and older Australians. Our services help clients remain safe and independent in their own homes. Our mission to improve the quality of life for those we serve.
We require a passionate and dedicated Office Administration Assistant to coordinate the day-to-day functions of our Gold Coast office located at Bundall whilst working together with our HR and Scheduling team to ensure all staff compliances are current & correct. You will need to be a highly communicative and organised individual with an exceptional attention to detail.
The Office Administrator will be responsible for:
Answering the phone in a professional and courteous manner and directing enquiries to the appropriate department and office
Greeting clients and carers as they walk into the office and making them feel welcome
Speaking with clients and their families regarding our services
Speaking with carers and collecting the compliance items
Processing onboarding paperwork and compliance items for all new staff
ability to be trained to perform and step into other administration roles as required to cover leave
Keeping employee information up to date
Managing communal inboxes and actioning as required
Any other administrative duties as directed by management
Essential Criteria:
Empathetic, passionate and caring
Ability to work autonomously and as part of a team
Experience in a similar role
Experience with standard computer programmes and the ability to quickly learn new programmes
Ability to maintain a high level of professionalism and confidentiality
A basic understanding of the Aged Care, Disability and/or Health systems
Customer service experience, in industry
National Police Check
Current Driver’s License
COVID 19 Vaccination
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