Manager Process Controls

2 weeks ago

Sydney, Australia Bendigo & Adelaide Bank Full time

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

**It starts here. With Bendigo Bankand you.**

Group Risk is the second line of defence in the Bank’s risk management approach and includes the independent oversight functions of: Group Operational Risk (GOR), Credit Risk Management, Risk Governance and Middle Office.

The **Manager Process Controls** will work closely with the Head of Controls, Events & Process, Group Operational Risk, Group Assurance and first line stakeholders to provide oversight, challenge and impact the improvement of control maturity within the organisation.

**Key responsibilities**:

- Providing support to the business to design, implement, test and monitor performance of controls
- Oversight and challenge the management of controls including leading/assisting second line reviews
- Continuous uplift of the relevant Control Frameworks to support a targeted maturity improvement
- Regular reporting to Operational and Board Risk Committees

This is a full time permanent position, and Sydney, Melbourne/Bendigo or Adelaide are the preferred locations

We prioritise our people with a hybrid model that currently includes a minimum of 40% per week in a Head Office/Regional Office, increasing to 60% as of July 2025.

**What you’ll bring to the role**

To succeed in this role, we’d love you to have:

- Relevant tertiary or professional qualifications, supported by practical experience in this or a field related to this position (essential)
- Demonstrated experience comparable role ie second line control oversight, first line controls, internal audit or other relatable role
- Demonstrated experience in control assurance and or control development
- Demonstrated experience in process mapping, identifying process level risks and controls
- Sound technical knowledge and demonstrated experience in operational risk management and associated frameworks
- Ability to write/develop policies/frameworks

**So, why work with us?**

**Want big impact that matters?** Here, you’ll know your work directly benefits the customers and communities we all serve.
**Want to be more than just a number?** Join a team that truly values you - and that gets more and more diverse every day.
**Want career opportunity AND flexibility?** Achieve both here, where we know that balance and progression go hand in hand.

You’ll also get access to a great range of benefits, including:

- Hybrid work? Flexible hours? A compressed work week? Flexibility means different things for different people and our flexible work options are designed to suit your life.
- Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
- Opportunities to take your learning to the next level through our corporate university ‘BEN U’ or at an external provider of your choice

**Still in two minds?**

**We’re making better, bigger. And we’ll get there with you.**

**Applications close: Tuesday, 13th May 2025

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