Service Process Controller
2 weeks ago
**Service Process Controller**
**We are Fujitsu**
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
For more than four decades Fujitsu has innovated with and supported the Australian Defence Force to deliver mission-focused information, co-creating new technologies and capabilities to ensure Defence is prepared and ready to defend, fight, and win in a digital age
**About the role**
**This role is available from multiple locations across Australia.**
We are currently seeking a Service Process Controller to join our growing team and be responsible for the maintenance of hardware and software assets registered within the Configuration Management Database
**About you**
Responsibilities and Accountabilities:
- Control the receipt, identification, storage and withdrawal of all supported assets within the Database.
- Review Install, Move, Add or Change Requests
- Reconcile asset movements against IMACs
- Implement Requests for Change assigned to Asset Management.
- Administer procurement of new assets.
- Manage imports of asset data
- Verify accuracy of database against physical environment
- Initiate and assist in the development and maintenance of Asset Management process, policy & procedure documents, to assist Asset Management with the successful delivery of the service.
Requirements and Experience:
- At least 3-year, previous experience in Logistics and/or Warehouse environments
- Previous experience updating and maintaining a CMDB
- Ability to work within a team
- Previous experience conducting change requests
- Ability to work under pressure and meet time constraints
- ** Must have current or reinstatable AGSVA Security Clearance**
**Why Fujitsu?**
We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
We offer tailored career paths across our global organisation to support your professional and personal growth. Our customers trust us. We have an excellent reputation across the region and globally. Best in class reward and recognition programs flexible work, volunteering leave and more. We live our values of aspiration, trust and empathy, all day, every day.
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