Collections Officer

3 days ago

Bundall, Australia Aspire42 Services Full time

Collections Officer
- Desirable Gold Coast office location
- Dynamic, fast growing business
- Consumer finance for home products and services

Why You Should Apply:
Aspire 42 is an Australian company, dedicated to investing in and developing existing businesses and creating new ones. They have a strong and developing presence in a diverse range of industries including consumer and business finance, home services, and health and lifestyle.

The company has made a strategic decision to invest in the Gold Coast, in order to capitalise on a range of commercial opportunities, and at the same time be able to offer exciting career opportunities and lifestyle benefits to a growing professional talent pool in the area.

About the Role:
As a Collections Officer, your key responsibilities will be:

- Managing a debt portfolio of outstanding arrears and overdue accounts
- Negotiating with customers to agree on suitable payment arrangements
- Collating arrears reports and collections data
- Coordinating with interstate agents to conduct field visits
- Skip tracing
- Resolving complaints to achieve payment solutions
- Complying with policies & procedures of the Consumer Finance Division including the Credit Policy, Privacy Act & NCC

Your Skills and Experience:

- Experience working in high volume transactional call centre environments, and able to demonstrate a successful track record of managing consumer debt collections
- Superior written and verbal communication skills, especially verbal communication over the phone
- Excellent customer service skills, including the capability to de-escalate upset or emotional situations, and generate win-win outcomes for the company and the customer.
- Able to handle high pressure environments, remaining calm, courteous and methodical while demonstrating empathy to the customer as well as a determined and focused results orientation.
- A strong understanding of the national credit code, and you can operate in accordance with the code when dealing with consumers and external stakeholders

**How To Apply**

Please submit your resume.

**If you are a highly motivated and energetic self-starter looking to join an organisation that invests in its people, then we would love to hear from you

  • Collections Officers needed

    6 days ago

    Bundall, Queensland, Australia Aspire42 Full time $60,000 - $80,000 per year

    We're looking for confident and experienced Collections Officers to join our friendly and small team in Bundall on a casual contract where you can work hours that suit you If you are parent that requires more flexible hours, or are a University student looking for holiday work, then this is the job for youKey Responsibilities:Manage a portfolio of overdue...

  • Hardship Officer

    3 days ago

    Bundall, Australia Aspire42 Services Full time

    Hardship Officer - Desirable Gold Coast office location - Dynamic, fast growing business - Consumer finance for home products and services Why You Should Apply: Aspire 42 is an Australian company, dedicated to investing in and developing existing businesses and creating new ones. They have a strong and developing presence in a diverse range of industries...

  • Accounts Receivable Officer

    1 week ago

    Bundall, Australia Infinite Aged Care Full time

    Due to growth, we are seeking our new addition to our AR team! - Highly collaborative & dynamic team based in our Bundall office! - Food, Clothing, Electrical and other services employee discounts via our external partner called Flare! Our National Office is the HUB for supporting our 17 aged care facilities across Australia and our team play an integral...

  • Admissions Officer

    4 days ago

    Bundall, Australia Infinite Aged Care Full time

    Customer Facing - Growth Sector - Highly Rewarding Work - Infinite Aged Care is a progressive residential aged care provider with 17 established care homes across Queensland, New South Wales, South Australia & soon to be Victoria. Boasting over 30 years’ experience in the sector!! With its operational head office located on the Gold Coast and over 2,000...

  • Service Desk Officer

    1 week ago

    Bundall, Australia Infinite Aged Care Full time

    **_The Opportunity _** At Infin8 care, we pride ourselves on our ability to provide an environment which encourages and enables our 1500+ residents across 17 sites to remain independent and participate in activities that support their needs and promotes their quality of life. - Carry out tasks as assigned in support of departmental operations and...

  • Billings/Accounts Receivable Officer

    3 days ago

    Bundall, Queensland, Australia Infinite Care Pty Ltd Full time $60,000 - $90,000 per year

    Be part of a purpose-driven, fast-growing provider.Highly collaborative & dynamic team based in our Bundall officeFood, Clothing, Electrical and other services employee discounts via our external partner called FlareInfinite Aged Care is a leading provider of residential aged care services with 17 facilities across Australia, and we're about to open more in...

  • Payroll Officer

    4 days ago

    Bundall, Australia Infinite Aged Care Full time

    Grow your career in Aged Care - Be part of a passionate, dynamic and fun loving team! - Growth Sector - recession proof industry **_ The Opportunity _** At Infin8 care, we pride ourselves on our ability to provide an environment which encourages and enables our 1500+ residents across 17 sites to remain independent and participate in activities that support...

  • Billings/Accounts Receivable Officer

    2 days ago

    Bundall, Queensland, Australia Infinite Aged Care Full time $60,000 - $90,000 per year

    Infinite Aged Care is a leading provider of residential aged care services with 17 facilities across Australia,and we're about to open more in VictoriaWe are passionate about aged care, delivering the highest level of service to our residents and creating long lasting memories. We readily offer our employees the opportunity to broaden their skills and...

  • Accounts Payable Bundall

    1 week ago

    Bundall, Australia Eden Academy Full time

    Competitive salary, employee benefits and work life balance - Be part of an inclusive, collaborative and supportive team - Work with a company that values, rewards and supports you Eden Academy - Early Childhood Education Industry Bundall, QLD Full-Time position - 76hr fortnight Market related salary based on qualifications and...

  • Systems & Data Coordinator

    3 days ago

    Bundall, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...