Administration Assistant

1 day ago

Toowoomba, Australia Lutheran Services Full time

Support with Purpose - Join Our **Salem Home Care** Team as an **Administration Assistant**

In this role you’ll play a vital behind-the-scenes role in supporting our services that help older individuals remain independent in their own homes. If you're organised, people-focused, and eager to contribute to meaningful care delivery, we’d love to hear from you

**_ Location: Salem Home Care, Toowoomba, QLD_**
**_Employment Type: Full Time - 12 months Fixed Term_**_ (Part-time applicants may be condsiered for this role.)_**

**Care with Compassion - Be the Heart of Our Community**:
**Lutheran Services** is a **not-for-profit**organisation, providing exceptional care and support to communities across Queensland for the past **90 years**. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over **6,000 people** each year across more than **25 sites**.

Part of Lutheran Services, **Salem Home Care** in **Toowoomba** is so much more than help at home. We want to support our clients to keep enjoying the lifestyle they love, in their own home.

**About The Role**:

- Support the Home Care Manager in delivering prompt and accurate responses to service requests and stakeholders.
- Take and triage all inquiries, directing them appropriately and communicating effectively with relevant stakeholders.
- Administrative tasks including document management, filing, archiving, document preparation, mail distribution, and maintaining contractor database information.
- Contribute to continuous improvement ideas for the team and ensure compliance with home care requirements.
- Perform any other duties as reasonably directed or required.

**About You**:

- Strong customer service and administrative background.
- Proficient in Microsoft products such as Word, Excel and Outlook.
- Strong organisational and time management skills with the ability to prioritise and manage multiple and competing work tasks.
- Well-developed interpersonal skills and professional demeanour.
- Must maintain a valid Police Check or NDIS Worker Screening Clearance.

**What We Can Offer You**:

- Flexibility for your lifestyle - work a variety of shifts across the morning, afternoon, evening and night
- Salary packaging, enjoy up to **$15,990**of your salary tax-free - allocate a portion of your salary to rent/ mortgage/ car lease or everyday expenses _before_ your salary is taxed
- and you take home more pay
- Opportunities for skills and career growth
- we support additional study with time off and some paid support. Move into other areas of care
- diversional therapy, nursing or home and community care to name a few.
- Above Award Wages with a brand new EA
- Employee Assistance Program, supplier discounts across health insurance and electricity and gas providers as well as appliances and holidays

**APPLY NOW**
For a copy of the position description please click here.

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