Assistant Administrator

**Assistant Administrator**

**About us**

Kingsford Academy Australia (KAA) is an Australian Registered Training Organisation (RTO) operating under the National Vocational Education and Training (VET) Quality Framework. We deliver Australian Qualifications Framework (AQF) qualification which are drawn from Australian National Training Packages and recognised within Australia and internationally. It is situated in a prime location close to public transport facilities and cafe district. KAA has a modern campus with a friendly, dynamic and fun team culture

**About the Role**

We are looking for a full time Assistant Administrator with a friendly, proactive disposition and a great work ethic to join our team. This role requires a motivated and hands on attitude. This position requires an individual who has current/previous experience in international education in student services/ administrative role.

This position involves working from reception. You will be the first point of contact for enquiries and for providing customer service and support to our students and stakeholders.

**Key responsibilities**:

- Provide reception, administration and learner support to our students, trainers and external stakeholders.
- Be the main contact for all student enquiries and correspondence.
- Provide accurate information and advice to students on attendance, course progress, adjusting to living in Australia and other issues.
- Assist Student Support Manager in managing and finalising prospective students’ enrolment.
- Monitor student attendance in a timely manner and assist in monitoring course progress.
- Refer students to other staff members as required.
- Coordinate orientation for new students, including liaising with students and stakeholders, preparing welcome information and organising student ID cards.
- Coordinate student activities and events (social activities, excursions, incursions, graduations etc.), and actively engage students with the college community.
- Provide administration support to the Student Services team with other duties as required.
- Process student related information and documents and maintain accurate student records and electronic filing system.
- Other general reception duties including but not limited to ordering office supplies, keeping inventory of stock, receiving and sorting post, checking cleanliness of building, answering and transferring calls.

**Selection Criteria**:

- Experience within international education in student services and administration.
- Excellent customer service, communication and interpersonal skills including, the ability to establish rapport with people from different cultural backgrounds.
- Exceptional time management, self-motivated and flexible in responding to changing work priorities.
- Knowledge of the international education industry (Standards for RTOs 2015, ESOS Act, National Code 2018) is desirable.
- Strong attention to detail and problem-solving skills.
- High level organisational and administrative skills.
- Ability to work independently and as part of a team.
- Strong computer skills including experience with databases.
- Competent in the use of Student/Learning management systems.
- Proficiency in English both oral and written.
- Eligibility to work in Australia.

Remuneration: 50K to 55K + Super, negotiable based on qualification and experience.

**Salary**: $50,000.00 - $55,000.00 per year

**Benefits**:

- Maternity leave
- Professional development assistance
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Sydney, NSW 2000: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)