Internal IT Manager

7 days ago

Canberra, Australia HAYS Full time

Internal IT manager for private organisation, supports team members, customer service to stakeholders

**Your new company**
A leading Canberra IT solutions provider. The core of the business is to provide

clients with industry leading customer service and technical advice. With offices in both

Canberra and Brisbane, the organisation provides highly motivated and experienced individuals a

place to grow their careers by nurturing and developing their skills. A team motivated

by striving for constant improvement and excellence.

**Your new role**
The Internal IT Manager role sits within the Service Support Team and works alongside the

Service Manager. This role will initially work closely with the Managing Director to offload

responsibilities.

As the Internal IT Manager, you will understand the demands of the position, be a champion

of our vision and values, support team members and deliver outstanding customer service to

internal and external stakeholders. The Internal It Manager will monitor and maintain the

network and systems used internally. This role is expected to achieve project KPI’s

and provide ownership and accountability for internal IT with exceptional

communication with all areas of the business. This role will manage process not people.

**What you'll need to succeed**
5 years+ experience within internal IT Support, ideally in

private enterprise. The following criteria must be met:

- Qualification and experience
- Tertiary level qualification, and
- Five years+ experience in internal IT support

Working knowledge/Experience
- Windows support and troubleshooting experience - Windows 7- 10
- Networking fundamentals knowledge, CCNA or equivalent knowledge

preferred
- MS Active Directory/Exchange/SQL
- Virtualisation - VMware (preferred)/HyperV/AHV(preferred)/KVM
- Experience with Connectwise Manage and Connectwise Automate
- Experience in Azure and networking fundamentals would be advantageous
- Strong customer service and problem resolution skills

**Applicants do not require a security clearance for this role, however, must be eligible to

obtain a baseline clearance and ESC if required. Organisation will arrange sponsorship if a security

clearance or ESC are necessary**

**What you'll get in return**
Competitive salary, vibrant and interactive workplace, opportunity to learn, grow and develop skills within the organisation

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2709929

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