Data Services Coordinator

**Data Services Coordinator**

**About Us**

For 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and has improved the quality of life for people living with cancer. Our mission is to lead Queenslanders in a partnership against cancer.

Cancer Council Queensland raises funds that are dedicated to improving the quality of life for people living with cancer through research, patient care, prevention and early detection.

We are dynamic, outcome-focused, responsive to community needs, and committed to voluntarism and the pursuit of excellence.

Cancer Council Queensland employees and volunteers lead Queenslanders in a partnership against cancer by employing high-performing employees who live our values of being responsible, inclusive, equitable, and collaborative.

**Working at Cancer Council Queensland**

Our greatest asset is our diverse team of talented, savvy people. Our awesome employees and volunteers tell us that Cancer Council Queensland is a meaningful, rewarding and fun place to work.

We provide a positive and supportive working environment where you will be a valued team member. We love to recognise and reward our team of superstars with employee benefits such as extra paid days off.

**About the role**

This is an exciting opportunity to contribute to the success of the Data Services team. You will be responsible for building and maintaining relationships with internal and external stakeholders while performing a range of tasks that require a high level of attention to detail, competence with computer systems and a willingness to engage with new processes.

Some of the main aspects of the role are to process incoming donations, complete daily banking reconciliation and maintain/update the CRM database to provide accurate, up-to-date data to enable Cancer Council Queensland to deliver on its mission. You will have the opportunity to improve current team processes and, to a lesser extent, provide support to the Data Service Volunteers.

This is a permanent full time position working 37.5 hours per week.

**About you**

To be successful in this role you will have substantial experience in a data processing or administrative role. Experience using Donor Management, Customer Relationship Management or similar database is desirable.

Your high degree of accuracy and attention to detail will see you succeed in the role. You will have well-developed communication and interpersonal skills with the ability to identify, develop and maintain strong relationships with key stakeholders. You will be confident in providing feedback to others, have experience problem solving effectively and have a genuine desire to improve processes. You will have a driver’s licence.

**Qualifications, Experience, Knowledge and Skills**

**Essential Skills**:

- A minimum of two years’ experience in a data processing or administrative role
- Demonstrated experience in updating and maintaining databases.
- Demonstrated experience in, or exposure to, cash handling and banking processes
- Accuracy and Attention to detail
- Communication
- Interpersonal Skills
- Customer service
- Integrity

**Desirable Skills**:

- Ability to work with Fundraising Platforms i.e. Funraisin.
- Ability to work within a small team environment
- Well-developed computer skills including Microsoft Office Suite.
- Experience using Donor Management, Customer Relationship Management or similar database is desirable
- Analytical Skills
- Problem Solving
- Time Management
- Goals Driven
- Resilience

**Benefits**

Cancer Council Queensland has a collaborative, energetic, and supportive team culture, contributing to meaningful work with a tangible impact. By celebrating and fostering our individual strengths, we take on more challenging work. In turn, we lead more balanced, exciting and fulfilling lives. Our growing Non-for-Profit organisation offers employees:

- Flexible work arrangements (Flexible Work Hours and Work from Home options).
- ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year.
- Recognition and Rewards Program
- Two paid Wellbeing days per year
- One paid ‘Thank you’ day at the end of the year
- Professional Development Allowance
- Corporate social events (such as bring your dog to work day)
- Team events, employee connectivity and Healthy Workplace Activities
- Cancer Council Retail shop discount

**Meet Our People**

**How to apply**

Applications, including a current resume and cover letter, are required and should be addressed to:
**Team Leader, Data Services**
Cancer Council Queensland
- Current Resume - Your resume should include your contact details, work experience, educational background and professional development.

The successful applicant will be required to conduct a current National Police Certificate.