Datacenter Operations Manager
1 day ago
- 18-month contract plus extension
- Hybrid
- QLD Based
The Datacenter Operations Manager oversees the planning, delivery, and ongoing management of hosting services within a data centre environment. They ensure uptime, performance, and security of hosted infrastructure while managing teams, suppliers, and processes that support enterprise-scale IT operations.
Key Responsibilities:
Service Delivery & Operations
- Oversee daily operations of hosted infrastructure, including physical servers, virtualised platforms, and cloud integrations.
- Manage SLAs for availability, incident resolution, and performance within the data centre environment.
Infrastructure Management
- Lead deployment, configuration, and optimisation of hosting platforms (on-prem, hybrid, and cloud).
- Coordinate capacity planning, monitoring, and scaling of compute, storage, and networking resources.
Team Leadership & Stakeholder Management
- Manage hosting engineers and support staff, ensuring clear responsibilities and upskilling pathways.
- Act as the key point of contact between business units, customers, and external vendors/partner.
Security, Risk & Compliance
- Implement and enforce security standards aligned to ISO27001, SOC2, or government compliance frameworks.
- Manage patching, backup/recovery, and disaster recovery planning/testing.
Continuous Improvement
- Identify opportunities for automation, cost optimisation, and improved resilience.
- Introduce new hosting technologies and processes that enhance service delivery.
Skills & Experience
- Strong background
in data centre hosting operati
ons (e.g., rack/stack, power, cooling, networking). - Proven experience wi
th virtualisat
ion (VMware, Hyper-V
), cloud host
ing (Azure, AWS, GCP), and hybrid models. - Knowledge
of network infrastruct
ure (LAN/WAN, firewalls, load balancers) a
nd storage syst
ems (SAN/NAS). - Familiarity wi
th ITIL proces
ses (incident, change, problem management). - Strong vendor management and negotiation skills.
- Excellent leadership, communication, and stakeholder management abilities.
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