Sales Support Coordinator

1 week ago

Perth, Australia INX Software Full time

Work with a global tech company on an exciting transformation journey.
- Drive your career forward within a supportive team.
- Work in a flexible environment built on trust.

**About INX**

INX Software enables businesses to safely mobilise workforces and navigate health, safety, and environmental challenges in fast-paced, complex industries, to better protect people and the planet.

We are a trusted partner with deep industry knowledge and expertise developed over 20 years.

The depth and breadth of our intelligent software suite enables us to solve a range of business challenges for our clients around the globe.

**A bit about the role**
- We are seeking a highly motivated and organised Sales Support Coordinator to join our team
- As a Sales Support Coordinator, you will play a critical role in supporting our Sales and Account Management team by providing administrative support, maintaining Salesforce, managing customer relationships, and qualifying new leads.
- As the Sales Support Coordinator, you’ll be responsible for:

- Utilising Salesforce knowledge to manage and maintain customer data and sales pipeline.
- Explaining the features of our products and services to customers and assist with any questions or concerns.
- Providing administration support in preparing sales orders, contracts, tenders, contract renewal documents.
- Scheduling product demonstrations and other meetings for the Sales and Account Management team.
- Researching and qualify new leads to ensure a steady flow of prospective clients.
- Follow up on leads by communicating with prospective and current clients to ensure a seamless sales process.
- Collaborating with cross-functional teams to provide excellent customer service and support.
- Analysing data and preparing reports for the Sales and Account Management Team.

There is so much more to this role and is an excellent pathway to a front-line sales role within our business.

**We’d like you to have**
- Proven experience in sales support or customer service role.
- Knowledge of Salesforce and CRM systems.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Detail-oriented with strong problem-solving skills.
- Bachelor's degree in Business Administration, Marketing, or a related field preferred.

If you are passionate about customer service and sales support, and have experience working with Salesforce, we would love to hear from you

**Working at INX Software**

People are at the heart of what we do, and we know our employees are the key to our success. We look for passionate and talented people to shape the future of our technology.

INX Software offers competitive remuneration, a truly inclusive and flexible workplace, professional development opportunities and social events.

**Next steps...**

INX Software is a Circle Back Initiative employer, and we commit to respond to every applicant.

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