Local Laws Officer

Join a dynamic, investigations team that supports each other to succeed
Deliver meaningful outcomes to the community in safety and amenity
$88,674 - $95,608 per annum (plus super, plus vehicle for ‘tool of trade’ usage)
Due to internal promotion, an exciting opportunity has arisen to join a professional team of investigative officers where you will deliver a first-class Local Laws service that is industry-leading and highly responsive to community needs. Provide exceptional and reputable customer service and contribute to a liveable, sustainable and enjoyable community.
About the role
City of Boroondara is a leader in the Local Government sector and one of the nation’s most liveable municipal councils. The Local Laws team is situated in Council’s Civic Services Department and our purpose is to serve the community by protecting the health, safety, amenity and assets of the city. Our department is a hive of activity with the highest customer interface in Council and no two days will be the same.
Reporting to the Team Leader Compliance, key responsibilities include:
Respond to reported breaches of the Amenity Local Law and the Environment Protection Act to achieve compliance through education and enforcement.
Undertake lawful investigation and collect evidence, manage your case volume and resolve breaches in line with team work practices and community expectations.
Primary investigations cover unsightly properties, illegally dumped rubbish and occupation of Council land, as well as others.
Support the Animal Management Team for park patrols and animal collections as required.
Gain exposure to multiple facets of the Civic Services department and our Urban Living Directorate - we have a large and diverse service behind you to support any challenge you may face.
Liaise with external stakeholders including Victoria Police, Magistrates Court and Council Prosecutors
Hours are allocated over a 4-week roster and rotating weekend work is required once every 4 weeks. A fully maintained vehicle is provided as a ‘tool of trade’ to perform necessary duties and commute to and from work.
About you
You will bring valuable skills and attributes and we will ensure you are set up for success:
A “can-do” attitude that is ready to tackle a challenging and fulfilling role as part of a wider team.
Demonstrated experience in customer service positions within a complex regulatory environment or other fast-pace, dynamic work environments. People with strong retail and hospitality backgrounds transition very successfully into this role.
Excellent advocacy skills with the ability to negotiate and resolve problems with empathy and respect.
Physically capable to walk long distances and handle animals.
Completion of an industry course in in animal management, enforcement, local laws, justice or similar (desired but not essential).
Want to know more?
View the position description Position description
What sets us apart?
An investment in your ongoing professional and personal development
You will be part of a team that makes a real difference. Working at Boroondara means contributing to creating positive change in the world. Join us in a role where your work matters, and you contribute to meaningful outcomes.
A supportive and friendly workplace culture that values diversity, collaboration and continuous improvement.
We offer many staff benefits such as flexible working arrangements, study support, wellbeing programs, gym and pool memberships
Employment requirements
Applicants must have the right to work in Australia.
Preferred applicants will be required to undergo a National Police Record Check.
How to Apply
For any confidential discussion please contact Natasha Curmi, Team Leader Compliance (during business hours) on 0459 854 662.
If you want to know more about the benefits of working for the City of Boroondara, please visit our careers website boroondara.vic.gov.au/careers
Working together
We are currently undertaking an exciting project that will see a transformation in the way we work and the way we serve our customers. Implementation of the Transforming Boroondara Program will provide a customer centric model of service delivery that includes technological innovation, process improvement and business system renewal - we value your input and look forward to our journey ahead.
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