Customer Service Officer

4 days ago

Northern Beaches, Australia JOBFITTS CONSULTANTS Full time

With Banking Service Specialist role comes a unique experience when engaging with the customers and answering their queries.

**As our Banking Customert Service Specialist, you will**:

- Provide exceptional, service over the phone to our internal and external members using multiple software systems to support that relationship.
- Maintain service level expectations and consistent call quality while handling a high volume of calls.
- Explain features and benefits of all products and services; recommend products and services to members as appropriate.
- Process shares withdrawal requests, fund transfers, pre-authorized credit line advances, outgoing wires, check orders, certificate renewals, and opening of savings sub-shares.
- Provide account information related to balances, check clearings, deposits, postings, and statements.
- Process, record, and follow up, payroll distribution requests, and TDs.
- Provide online banking and bill payer set-up, support, and problem-resolution for members and branch staff.
- A high school diploma or equivalent; Associate degree in banking or finance is a plus.
- Two years of experience in financial services or a call center environment.
- Exceptional verbal communication skills, as well as advanced ability to multi-task, prioritize, stay organized, and follow up.
- Strong knowledge and experience of web-based software programs
- Commitment to member service and a passion for seeking solutions.
- The ability to work hard, find solutions and have fun.

If you crave a work environment with life-friendly hours, a community-centred vibe, and where growing your financial skills will be nurtured, we should talk

**Job Types**: Temp to perm, Contract
Contract length: 6 months

**Salary**: $32.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Northern Beaches, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

  • Customer Service

    2 days ago

    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Career opportunities exist here if you are seeking professional growth - On-site role in Lane Cove office with parking on-site - This company is committed to protecting & improving the environment THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of...

  • Customer Service Specialist

    7 days ago

    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Customer service role, car needed, parking on site! 2-3 days at home - North Shore location, near Hornsby, work close to home 2-3 days in office - Collaborative, friendly, supportive team & culture This amazing medical healthcare company, with a positive, welcoming culture, is looking for someone to join their Customer Service team to be responsible for all...

  • Client Services Officer

    7 hours ago

    Northern Beaches, Australia Bluefin Resources Full time

    Join a thriving financial services institution as a Client Services Officer and be part of a dynamic Loan Support team. - Enjoy a fantastic, flexible working environment and culture - You will be given the tools you need for success - Option to work from home 3 days a week after initial training **About the Company**: This prestigious non-bank lender...

  • Customer Service Representative

    7 days ago

    Northern Beaches, Australia Greendale Timbers Full time

    Required for busy timber yard in Brookvale - Knowledge of timber, building and hardware products. - Customer service skills. - Ability to complete tasks accurately. Responsibilities include: - Phone and in store enquiries. - Processing orders, invoices, and payments. - General admin duties. Job Duties: - Answer incoming customer inquiries - Engage with...

  • Customer Service Representative

    4 days ago

    Northern Beaches, Australia The Automotive Group Full time

    **Brookvale location**: - **$32.00 per/h + comm.**: - **Gtd 20hrs per week (8.00am - 12.00pm)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...

  • Customer Service and Sales Rep

    7 days ago

    Northern Beaches, Australia talent focus Full time

    We are looking for someone with a technical/mechanical background who is looking to get into customer service! Location - Northern Beaches This business is a provider of bull bars, roof racks and installations. They have been known for their quality products for over 30 years as they provide fit outs resulting in a loyal customer base. They are currently...

  • Customer Service Manager

    4 weeks ago

    Northern Beaches, Australia Baby Bunting Full time

    Full time role - Tuesday to Saturday roster.Our Belrose store is located within the Homemaker Centre with parking available.Lead the team in service excellence.Baby Bunting is searching for talented individuals to join our store team as a 3rd In Charge.ABOUT THE ROLEIn this role, you will work closely with our management team to develop your leadership...

  • Office & Marketing Manager

    2 days ago

    Northern Beaches, Australia Lightning Bult Electrical and Plumbing Pty Ltd Full time

    Are you looking for a role with responsibility, where you can use your marketing skills and organisation abilities? Ongoing training and industry specific training will be provided to further enhance your skills. Grow our client base with clever marketing ideas and benefit in the spoils with paid bonuses? Join us in our relaxed but fast paced office with...

  • Automotive Customer Support

    7 days ago

    Northern Beaches, Australia mme Full time

    Northern Beaches Location - Interesting Customer Support role - B2B Customers for an OEM Automotive Engineering Business - It’s all aboutthe Company! - Have a bearing on your future! This international firm produces bearings for the automotive, engineering and aerospace industries and needs you to keep their key analytical and statistical sales information...

  • Office Manager

    7 hours ago

    Northern Beaches, Australia mme Full time

    On-Site Parking - Booming Defence engineering space - 6 to 12 month Mat Leave Contract - It's all about the Company! - Fix yourself up with a great opportunity! This local firm has been making waves in the defence engineering space with unprecedented growth over the past few years. It’s diverse product portfolio including fluid systems and the interfaces...