Customer Service Officer

2 days ago

Northern Beaches, Australia JOBFITTS CONSULTANTS Full time

With Banking Service Specialist role comes a unique experience when engaging with the customers and answering their queries.

**As our Banking Customert Service Specialist, you will**:

- Provide exceptional, service over the phone to our internal and external members using multiple software systems to support that relationship.
- Maintain service level expectations and consistent call quality while handling a high volume of calls.
- Explain features and benefits of all products and services; recommend products and services to members as appropriate.
- Process shares withdrawal requests, fund transfers, pre-authorized credit line advances, outgoing wires, check orders, certificate renewals, and opening of savings sub-shares.
- Provide account information related to balances, check clearings, deposits, postings, and statements.
- Process, record, and follow up, payroll distribution requests, and TDs.
- Provide online banking and bill payer set-up, support, and problem-resolution for members and branch staff.
- A high school diploma or equivalent; Associate degree in banking or finance is a plus.
- Two years of experience in financial services or a call center environment.
- Exceptional verbal communication skills, as well as advanced ability to multi-task, prioritize, stay organized, and follow up.
- Strong knowledge and experience of web-based software programs
- Commitment to member service and a passion for seeking solutions.
- The ability to work hard, find solutions and have fun.

If you crave a work environment with life-friendly hours, a community-centred vibe, and where growing your financial skills will be nurtured, we should talk

**Job Types**: Temp to perm, Contract
Contract length: 6 months

**Salary**: $32.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Northern Beaches, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

  • Customer Service

    2 weeks ago

    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Office-based role, 5-minute walk from St Leonards station - Previous person in role been promoted, so career progression available - Variety and autonomy, own this role THE COMPANY YOU WOULD BE JOINING - Our client is a world leader in the medical device/prosthesis market and have been committed to improving the quality of life for patients for over 30...

  • Customer Service

    2 hours ago

    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Career opportunities exist here if you are seeking professional growth - On-site role in Lane Cove office with parking on-site - This company is committed to protecting & improving the environment THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of...

  • Customer Service Specialist

    6 days ago

    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Customer service role, car needed, parking on site! 2-3 days at home - North Shore location, near Hornsby, work close to home 2-3 days in office - Collaborative, friendly, supportive team & culture This amazing medical healthcare company, with a positive, welcoming culture, is looking for someone to join their Customer Service team to be responsible for all...

  • Customer Support Officer

    1 week ago

    Northern Beaches, Australia Bluefin Resources Full time

    Bluefin Resources has been exclusively engaged by a market leading financial services institution to find 2 x Customer Support Officers to support the Loan Support team as they experience ongoing growth. - Enjoy a fantastic, flexible working environment and culture - You will be given the tools you need for success - Option to work from home 3 days a week...

  • Customer Support and Admin Officer

    3 days ago

    Northern Beaches, Australia evolvescientific.com.au Full time

    About the company: About the role: Previous sales or customer service experience would be highly desirable and you must have a high level of interpersonal and oral communication skills. Skills & experience: - Some experience in a scientific / customer service environment desirable - Working knowledge of scientific lab consumables and instrumentation...

  • Customer Service Specialist

    3 days ago

    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Customer service role, car needed, parking on site! 12 month contract - Upper North Shore location, near Hornsby, work close to home! - 12 month contract, starting asap! 2-3 days from home a week! This amazing medical device & pharmaceutical company, with a positive, welcoming culture, is looking for someone to join their Customer Service team on a contract...

  • Temp Customer Service

    2 weeks ago

    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Pick your own days & hours, part-time or full-time! School hours? - Upper North Shore location, near Hornsby, work close to home! - If full-time, you can work from home 3 days a week This healthcare company is looking for someone to join their Customer Service team as a temp contractor for a 6-8 week temp contract. This role is based near Hornsby and will...

  • Customer Service Representative

    1 week ago

    Northern Beaches, Australia The Automotive Group Full time

    **Brookvale location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8.00am - 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...

  • Customer Service Representative

    6 days ago

    Northern Beaches, Australia Greendale Timbers Full time

    Required for busy timber yard in Brookvale - Knowledge of timber, building and hardware products. - Customer service skills. - Ability to complete tasks accurately. Responsibilities include: - Phone and in store enquiries. - Processing orders, invoices, and payments. - General admin duties. Job Duties: - Answer incoming customer inquiries - Engage with...

  • Customer Service Representative

    2 days ago

    Northern Beaches, Australia The Automotive Group Full time

    **Brookvale location**: - **$32.00 per/h + comm.**: - **Gtd 20hrs per week (8.00am - 12.00pm)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...