Customer Service

2 days ago

Northern Beaches, Australia Pettit Pharma & Device Search Full time

Career opportunities exist here if you are seeking professional growth
- On-site role in Lane Cove office with parking on-site
- This company is committed to protecting & improving the environment

THE COMPANY YOU WOULD BE JOINING
- Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of Australians by supplying over 60 medicines in critical therapeutic areas.
- Together with manufacturing medicines, they collaborate with hospitals in developing sought after treatment solutions with a focus on hospital specialty pharmaceuticals.

THE BENEFITS TO YOU
- Career opportunities exist here if you are seeking professional growth.
- This company is committed to protecting and improving the environment. To dramatically reduce its carbon footprint, they are implementing wide ranging and innovative energy efficiency initiatives.
- An equal opportunity employer, this organisation is driven by upholding strong values.
- Supportive manager, who encourages shared ideas and opinions in a collaborative environment.

WHAT YOU WILL DO EACH DAY
- This Customer Service Coordinator position will undertake data entry for processing customer orders, setting up new customer accounts and coordinating the despatch of customer orders. Along with liaising with courier/freight companies and stock rotation and reconciliation.
- The role will need to maintain a very high level of customer service and ensure all records are up to date.
- The position will also participate in reviewing and writing procedures and following up on back orders.
- You will work with a team across sales, marketing, quality assurance, regulatory affairs, finance, supply chain and the warehouse.

WHAT YOU WILL NEED TO BE SUCCESSFUL
- Current or recent experience of 2+ years in a similar role is ideal.

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