Ict Manager

6 days ago

Fortitude Valley, Australia halcyonknights Full time

**About the Role**:
We are seeking a highly motivated and experienced **IT Manager** for a permanent opportunity with QLD Government.

In this challenging role, you'll lead a small team (8) responsible for ensuring the effective and efficient delivery of ICT services.

**Key Responsibilities**:

- Stay updated on the ICT Service catalogue delivered by the Digital Services Branch.
- Oversee the asset creation, recovery, and write-off processes.
- Foster a culture of continual service improvement by developing, reviewing, and standardizing work practices/processes.
- Develop and implement plans, strategies, policies, and procedures for the provision of ICT services to meet customer needs.
- Establish and maintain productive working relationships with key stakeholders to facilitate their ICT requests.
- Manage the annual Team's budget, ensuring services are delivered within the overall budget, including operating expenses, revenue, and capital outlays.
- Manage resourcing levels to meet planned short-term workloads associated with enterprise projects and work requests.
- Provide high-level and accurate advice to the Director regarding the strategic resources capacity and capability requirements of the Digital Partnership Team.

**Skills required**:

- Prior experience in a high-level management role with leadership responsibilities in an ICT environment within a large, complex service delivery organization.
- Extensive experience in managing the delivery of ICT services and support.
- Ability to develop and implement plans, strategies, policies, and procedures for the provision of ICT services that meet customer needs.
- Excellent interpersonal, communication, negotiation, and consultation skills.
- Motivation to consistently work in alignment with Department of Health values.

**Eligibility**:

- We encourage permanent residents to apply.
- We join our client in their commitment to creating an inclusive and diverse workplace where every employee is valued and empowered to contribute their unique perspectives, beliefs, and ideas.

**Benefits**:

- Permanent role - AO8 - $135,456 - $143,329 per annum + super
- Potential for career growth - professional development in your chosen specialisation at your own pace.
- Flexible work hours between 6 am and 6 pm.

For more information, please contact Erin at 0448 172 865 or Ashleigh 1300 946 096

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