Customer Solutions Consultant

3 days ago

Canberra, Australia Red Energy Full time

**Customer Solutions Consultant**
Looking for a new and exciting role to kick start your career?

Owned by the mighty Snowy Hydro we are 100% Australian owned and operated providing an exceptional customer experience to all of our 1.2 million customers across Australia. We are so proud that for the last 13 years in a row we have won the Canstar Most Satisfied Customer Award for Electricity Providers

**The Customer Solutions Role**

At Red Energy, our Customer Solutions team has a challenging and complex role that requires empathy, a level head and an outstanding service ethic. As part of the Customer Solutions team, you will be the first point of contact for all of our customers who call into our contact centre, meaning the types of calls they get in a day are nice and varied - There is never a dull moment

You will have experience working with customers and understand the importance of active listening and empathy. We encourage you to give us an opportunity to see what you have that differentiates you, and what you can bring to our high performing Contact Centre.

**You will be working on a rotating roster, working between the hours of 8:00am - 8:30pm Monday to Friday, and Saturday between 9:00am - 5:30pm.**

**THE PERKS**:

- Feel secure in a permanent ongoing full time role, while mostly working from the comfort of your own home
- Potential to earn a KPI based bonus every six months, on top of your generous yearly salary Plus a 6 monthly performance and salary review period
- The option to purchase an additional 4 weeks of leave.That’s up to 8 weeks per year
- We know every dollar counts right now - that's why all Red Energy employees have access to discounted electricity and gas rates Get recognised for your hard work and be rewarded with vouchers and products through our employee nomination program

Job Reference: RED00101043

  • Solutions Consultant

    2 weeks ago

    Canberra, Australia Palo Alto Networks Full time

    Canberra, Australian Capital Territory, Australia Systems Engineering Full-time Ref ID: JR-007051 **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a...

  • Solutions Consultant

    1 week ago

    Canberra, n Capital Territory, Australia Palo Alto Networks Full time $104,000 - $130,878 per year

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...

  • Staffing Solutions Consultant

    6 days ago

    Canberra, Australia Brennan IT Full time

    **Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance System**...

  • Advisory Solution Consultant

    6 days ago

    Canberra, Australia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Aurion Consultant

    1 day ago

    Canberra, Australia CYOS Solutions Full time

    **Application closing date**: Wednesday, 13 November 2024 - 11:59pm, Canberra time (in Canberra) **Estimated start date**: Thursday, 02 January 2025 **Location of work**: ACT **Working arrangements**:Flexible working arrangements, including working away from the office is available. A minimum of two days working on site in the Canberra DAFF office is...

  • Senior Advisory Solution Consultant- CRM

    17 hours ago

    Canberra, ACT, Australia ServiceNow Full time $120,000 - $180,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Senior Solutions Consultant

    7 hours ago

    Canberra, Australia Pegasystems Full time

    Senior Solutions Consultant - Federal Government - Canberra As a key contributor to the Pega Sales Consulting team, you will collaborate with product managers, software developers, analysts, business officers, and other groups to ensure the successful execution of sales strategy within the Australian Federal Government sector. Our solutions consultants are...

  • Senior Solutions Consultant

    1 week ago

    Canberra, n Capital Territory, Australia Pegasystems Full time $120,000 - $180,000 per year

    Meet Our TeamAs a key contributor to the Pega Sales Consulting team, you will collaborate with product managers, software developers, analysts, business officers, and other groups to ensure the successful execution of sales strategy within the Australian Federal Government sector. Our solutions consultants are technically savvy, customer-centric, and...

  • Ndis Behaviour Support Consultant Act

    5 days ago

    Canberra, Australia Lifestyle Solutions Full time

    **Full Time Permanent Opportunity**: - **Canberra -Travel within the Region**: - **Growing National Team** **Own It - How we get the job done** An exciting and challenging role exists for a Behaviour Support Consultant to join our National Clinical Service Delivery team. **Own It - **_How we get the job done_** We're looking for a Behaviour Support...

  • Solution Manager

    3 days ago

    Canberra, Australia Proximity Full time

    **Your new role** As the Solution Manager - Consulting Practice, you are responsible for the provision of operational and strategic support to the National Leads within Proximity’s Consulting Solution to achieve our business and strategic objectives, whilst also ensuring the best outcomes for our clients. **What you will achieve in this position** - Bid...