Cellar Door Team Emma’s Cottage Bimbadgen Estate

2 weeks ago

Pokolbin, Australia Mulpha Full time

**Description**:
THE OPPORTUNITY

Bimbadgen is seeking enthusiastic Cellar Door staff with exceptional customer service skills and a passion for Hospitality.

This is a casual role in our boutique cellar door and across the various events and functions held on site. This role includes both admin and customer services and is a great way to broaden your hospitality skills.

We offer great training and career opportunities, so if you have a great attitude and a looking for a few extra shifts in a great team environment - this is the role for you

**Key responsibilities include**:
Providing a top tier customer experience to all guests
Conducting wine tasting and offer informed service and achieve sales targets.
Provide best possible service across the venue’s events calendar.
Help customers with phone enquiries and bookings with a focus on the estate’s five cottages
Ensure that the Emma’s Cottage Cellar door and Accommodation are always presented to the highest standards.
Work closely with Estate manager with sales targets and provide best possible customer experience.

A love of Customer Service and Hospitality
Exceptional communication and organisation skills
Fun and friendly attitude towards customer service and a warm and bubbly personality
Wine knowledge and/or appreciation highly desired, but a keen interest is a must
Availability to work weekend & some evening shifts
A current RSA (or to be obtained prior to start)
Own transport essential

**BENEFITS**:
Amazing food and wine discounts
Hotel discounts at some of Australia’s best 5-star hotels in the city, far north Queensland and the snow
Service vouchers
Access to free training and development

ABOUT BIMBADGEN

Bimbadgen is a premium Hunter Valley winery and hospitality provider. The Estate features a large winery operation, cellar door, accommodation, multi award winning Esca Restaurant, Woodfired Pizzeria, private wedding centre and hosts large scale events. Bimbadgen proudly belongs to Mulpha Australia Limited, with sister properties in the InterContinental Sydney, Hayman Island and Sanctuary Cove. Bimbadgen and Mulpha are currently undergoing a period of growth in the hospitality industry, providing greater opportunities for career growth for passionate and proven team members.

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