Cellar Door

3 days ago

Pokolbin, Australia Mulpha Full time

**Description**:
THE OPPORTUNITY

Bimbadgen is seeking enthusiastic Cellar Door & Event staff with exceptional customer service skills and a passion for Hospitality.

This is a casual role offering up to 3 shifts a week in our boutique cellar door and across the various events and functions held on site.

As a valued member of the team, you will play an integral part in delivering the wine and hospitality experience, creating first and lasting impressions to all property guests.

So, if you have a great attitude and a looking for a few extra shifts in a great team environment - this is the role for you

**Key responsibilities include**:
Providing a top tier customer experience to all property guests
Ensure that the Emma’s Cottage Cellar door and Accommodation are always presented to the highest standards.
Conducting wine tasting and offer informed service and achieve sales targets.
Provide best possible service across the venue’s events calendar.
Work closely with Estate manager with sales targets and provide best possible customer experience.
Help customers with phone enquiries etc.

A love of Customer Service and Hospitality
Exceptional communication and organisation skills
Fun and friendly attitude towards customer service and a warm and bubbly personality
Wine knowledge and/or appreciation highly desired, but a keen interest is a must
Availability to work weekend & some evening shifts
A current RSA (or to be obtained prior to start)
Own transport essential

**BENEFITS**:
Amazing food and wine discounts
Hotel discounts at some of Australia’s best 5-star hotels in the city, far north Queensland and the snow
Service vouchers
Access to free training and development

ABOUT BIMBADGEN

Bimbadgen is a premium Hunter Valley winery and hospitality provider. The Estate features a large winery operation, cellar door, accommodation, multi award winning Esca Restaurant, Woodfired Pizzeria, private wedding centre and hosts large scale events. Bimbadgen proudly belongs to Mulpha Australia Limited, with sister properties in the InterContinental Sydney, Hayman Island and Sanctuary Cove. Bimbadgen and Mulpha are currently undergoing a period of growth in the hospitality industry, providing greater opportunities for career growth for passionate and proven team members.

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