Insurance Officer

4 hours ago


Alexandria, Australia A2B Australia Full time

**About Us**

A2B Australia Limited is an ASX listed Company with a leading position in mobility and payment technologies and in personal transport. A2B’s dispatch technology is deployed globally and our expertise in payments is embraced by retailers and the Taxi industry throughout Australia. A2B is home to brands including EFT Solutions, Mobile Technologies International, Spotto, 13cabs, Cabcharge, Silver Service, and Champ.

In support of Professional Drivers and their Passengers we provide class leading and cutting-edge technology to Taxis throughout Australia and to personal transport fleets in 50 cities throughout Canada, USA, Europe, and New Zealand.

**About Your Role**

Your role is responsible for Cabsure Insurance sales (CTP, General insurance and other products) and administration to support fleet growth, drive revenue, and generate returns. You will also be managing Insurance related matters with Operators and external customers.
- Ensure high customer engagement and satisfaction to drive commercial outcomes.
- Maximise the Cabsure customer value proposition to ensure that 13cabs is the preferred network partner.
- Effective collaboration with internal teams to ensure a seamless customer service experience.
- Consistent implementation of workflow processes and expectations
- Proactive management and integration of new products, systems, and services
- Collaboration with other departments to ensure systems and processes are developed and continually optimised for efficiency.
- Records and documentation are established and well maintained.
- Insurance/Cabsure meet 13cabs standards, policies and procedures, and Regulatory requirements (SIRA)
- Insurance/Cabsure compliance with legal requirements and regulatory changes.
- Breaches and non-compliance matters are effectively managed with mínimal negative impact.
- Effective communication and reinforcement of safety and quality policies and procedures

**About You**
- Tertiary qualification in business, Insurance management or related discipline desirable.
- 2 years+ Insurance sales and management or other related experience
- Resolves problems pragmatically; sees issues from new perspectives; understands how components come together. Displays wisdom and business acumen.
- Sets goals, develops plans, anticipates obstacles, and develops alternative plans.

**How do I Apply?**

This is a fantastic opportunity to build on the career you have developed to date and be part a growth period in a long running organisation.

Please note that shortlisting may commence prior to the closure date


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