Domestic Admissions Manager

15 hours ago

Brisbane, Australia Navitas Full time

The **Domestic Admissions Manager** is responsible for leading the Domestic Admissions function for both ACAP University College and SAE University College. The role focuses on overseeing daily operations, managing a team of domestic admissions officers, and ensuring high levels of service delivery, turnaround times.

This role focuses on overseeing daily operations, ensures regulatory and policy alignment, and builds capability within the admissions team. It maintains critical stakeholder relationships with academic, compliance, and policy teams across both colleges and liaises with external Tertiary Admission Centres (TACs) to uphold data integrity and smooth workflows.

The Domestic Admissions Manager plays a key role in interpreting regulatory requirements, implementing system and process improvement and ensuring institutional policies and procedures are consistently applied across all domestic admissions activities. This position plays a strategic role in strengthening the student admissions experience, contributing to the success of new program rollouts, and ensuring the integrity of admissions data and decision-making.

**Key Responsibilities**
- Strategic leadership and management of the day-to-day operations of the Domestic Admissions team across ACAP and SAE University Colleges
- End-to-End Management of Stakeholder Engagement and Admissions Process Alignment with Institutional Goals
- Oversight of Regulatory Compliance, Quality Assurance, and Audit Preparedness across Admissions Activities
- Collaborate with academic and operational stakeholders to ensure accurate, timely and effective onboarding of new programs and intakes
- Coordinate with Tertiary Admissions Centres (TACs) to ensure data is exchanged accurately and in a timely manner
- Provide reports and insights to the Senior Admissions Compliance Manager to support planning, forecasting and improvement initiatives
- Work with the Systems and Reporting team to optimise admissions platforms and ensure effective data capture and integrity
- Implementation of Systems Enhancements and Continuous Improvement Strategies to Drive Efficiency and Student Conversion
- Contribution to Cross-Functional Projects, Policy Development, and Support Across Domestic and International Admissions

**Qualifications**:

- Minimum five (5) years’ experience in admissions, preferably within the higher education sector.
- Proven leadership or team management experience within a high-volume processing environment
- Strong working knowledge of domestic admissions, TAC operations, and compliance reporting systems (e.g., TCSI, HEPCAT)
- Demonstrated success in process analysis, stakeholder engagement, and policy implementation
- High-level written and verbal communication skills, with experience in presenting and report writing
- Proficiency with CRM systems, student information systems, TAC portals, and Microsoft Office
- Relevant tertiary qualifications or equivalent experience in education, business, or related fields

**Additional Information**:
**What we can offer you**:

- Flexible working arrangements (work from home options, flexible hours, accessible office site, available after successful probation)
- Role ownership and development with an opportunity for growth
- Discounted education opportunities as a part of the larger Navitas network
- A dynamic, collaborative, and fast-paced environment with real impact.
- Salary packaging and novated leasing

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