Associate Director

An attractive salary package will be negotiated.
- Fixed-term, full-time
- Kelvin Grove

**Who are we looking for?**

Queensland University of Technology (QUT) is seeking an Associate Director (Student Finance and Admissions) to join Student Administration, Student Services and Wellbeing, Administrative Division.

The Associate Director, Student Finance and Admissions provides leadership in the development and management of university-wide services in the broad areas of student admissions and student finance, and supports the Director in the development and implementation of policies that will result in effective strategic management of the student administration department. The position is responsible for the achievement of organisational objectives, aligned with the University’s top level plans and Division and Department plans.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About the Administrative Division**

Administrative Division supports the governance and operations of the University, including planning and quality, facilities and services for students and staff. The Administrative Division is led by the Vice-President (Administration) and University Registrar.

**About Student Services and Wellbeing**

The Student Services and Wellbeing portfolio leads the university-wide strategy and coordination of all non-academic matters related to the student experience. The portfolio delivers a range of services across the student life cycle, as well as providing advice and leadership to the university on a broad range of student and staff matters, including social justice and public policy.

The departments within the portfolio include: Student Administration, Student Engagement, Equity, Student Services and Health, Safety & Environment (HSE). The portfolio also has strong links to and works closely with QUT’s Oodgeroo Unit, Student Success Group and Human Resources.

The portfolio is focused on delivering services to support the university’s commitment to an exceptional student experience, leading to positive outcomes in success, retention and completion. This includes developing a campus culture which is inclusive, safe, and respectful for all students and staff.

Student Administration makes a key contribution to the delivery of student services that span the student lifecycle: admission, enrolment, billing and invoicing, timetable management and class registration, examinations, results, records management, progression and graduation. The department supports international, domestic and research higher degree students, in collaboration with specialist service partners across the university.

**What you need to succeed**

This role is dynamic and collaborative, and you will enjoy delivering service and operational excellence that ensures an exceptional experience for QUT students.

You will demonstrate:

- Education, training and/or experience equivalent to postgraduate qualifications in a related discipline combined with extensive relevant leadership experience.
- Proven experience in the strategic leadership of student related matters in the higher education sector, including formulation of advice and documents which will enable the Department to provide key strategic value to the University in terms of its future strategic positioning.
- Record of success in the leadership and management of physical, financial, technological and human resources within a large, complex organisation, including the ability to motivate, develop and empower staff to achieve excellence in performance.
- Highly developed communication, negotiation and influencing skills with demonstrated ability to collaborate with stakeholders, evaluate information and implement decisions in line with business objectives.