Head of Data Operations

Let’s be #BrilliantTogether

Overview

The Head of Data Operations is a senior role within the Rainmaker Data Team, including managing day to day operations and workflow, managing people and processes, ensuring high standards of Data quality, and directly contributing to the company in the provision of Data and market intelligence on the financial services industry in Australia.

Reporting directly to the Executive Director of Data, this position provides the opportunity to grow your management skills, data skills and expertise on the financial services industry across key businesses, products and people.

Working within a long-established Data Team where members are passionate about data, financial services and researching. Each team member will have access to professional learning material, professional software, industry events and media titles to support their growth and expand their knowledge of the financial services industry in Australia.

About Rainmaker Information: the company was founded in 1992, and is a leading provider of data, insights, research and media on the financial services industry in Australia. Rainmaker is part of Institutional Shareholder Services’ Market Intelligence (ISS MI) business unit.

Responsibilities

They include, but are not limited to:
- Management of Data team members- Managing day to day operations, workflow and deadlines- Using expertise and experience to achieve high standards of Data quality- Assisting with Data processes, training, recruitment and onboarding- Performance review management of direct reports- Maintain Account and Contact Data- Assisting with Data collection, auditing and reporting- Researching websites, annual reports, and other sources for information- Maintaining relationships with data suppliers and liaising with them to ensure good flow of data- Communication of tasks, progress, successes, and deadlines- Internal stakeholder communication- Reading key media titles on the Australian financial services market- Participating in an ongoing professional learning and development program in financial services

Qualifications-
**Required Skills**:
- 5 or more years’ experience with Data management in the financial services industry- 5 or more years’ experience with managing direct reports, Data processes and deadlines- Experience working with CRM systems- Passionate about Data and financial services- Excellent attention to detail and accuracy- Strong Data research skills- Strong MS Office skills, especially Excel- Strong communication skills- Preferred Skills:
- Ability to build a strong rapport with colleagues and stakeholders- Ability to manage with sensitivity, empathy and empowerment- Well organised and pro-active

Please include a Cover Letter describing in 200 words what interests you about Data, managing people, financial services, and why you want to join our Data team. Applications without a cover letter will not be considered.

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards.

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