Import Sea Coordinator Melbourne Airport Vic

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.
YOUR ROLE
The Import Sea Coordinator at our Melbourne Airport offices receives, reviews and processes import documentation for incoming ocean freight using the company’s freight-management system. The role expedites cargo release, prepares invoices for shipping charges, and accurately captures shipment data whilst ensuring compliance with regulatory standards and Good Distribution Practice (GDP) requirements for pharmaceutical and healthcare cargo.
The role is offered on a permanent full-time basis, 38 hours per week.
WHAT ARE YOU GOING TO DO?
**Specifically, you will**:
Process all import documentation and update system milestones accurately and on time, logging any customer
- approved service variations (e.g. extended free-time or bespoke reporting) for reference and approval.
Prepare shipment invoices, accruals and cost entries promptly, tracking billing-accuracy trends and noting variances for follow-up.
Monitor operational and compliance reports, compiling a concise monthly exception summary for the Operations Manager and following through agreed corrective actions.
Coordinate daily with overseas offices, carriers, customs brokers and service providers, escalating repeated
subcontractor performance shortfalls and raising variation or penalty requests in line with local SOP.
Track shipment status (ETAs, trans-shipments, temperature data) in the freight-management system to give customers clear, current information.
Respond to customer and broker queries, arranging document release, customs clearance and delivery bookings as required.
Check supplier invoices, requesting credits or adjustments where discrepancies are found, and updating the cost
- variance note accordingly.
Log and escalate shipment anomalies, damages or GDP non-conformances until resolved, leading basic root-cause reviews where necessary.
Support continuous improvement activities—such as small system updates or efficiency drives—by providing operational data, working with IT and Quality teams during testing, monitoring impact over a short review period and
sharing updated desk instructions with colleagues.
WHAT ARE WE LOOKING FOR?
Tertiary qualification in Logistics & Supply Chain or related field
Minimum three years in ocean-import operations
Daily use of an industry freight
- management system (e.g., CargoWise or similar)
Ocean-freight documentation and INCOTERMS
Working knowledge of WHO GDP
Temperature-controlled logistics
Clear written and verbal English
Customer-centric approach
Effective stakeholder engagement
WHAT DO WE HAVE TO OFFER?
In addition to a challenging and rewarding work environment and competitive compensation of $75,000-$80,000 base salary, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.
**Personal wellbeing**: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
**Work-life balance**: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
**Professional development**: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
**Financial wellbeing**: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.
**CEVA Logistics' Diversity Statement**:
As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.
**Applications close**: Friday 18 July 2025