Accounts Receivable Officer

**About us**

You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability, and growth.

At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options, and a positive team environment to help you build your career from the ground up or take it to the next level.

**Your new role awaits**

Reporting directly to the **Credit Manager**, you** **will be responsible for the effective management of **Accounts Receivable collections**.

You’ll be based out of Coates' brand-new corporate headquarters in Mascot, a short 2-3 minute walk from Mascot train station, and conveniently located close to restaurants, gyms, and other shopping facilities.

**In this role, you will**:

- Ensure customer credit limits are managed,
- Identify delinquent accounts and manage disputes
- Build strong relationships with internal stakeholders
- Identify repetitive disputes or poor business practices and raise with management to avoid a recurrence
- Actively participate in cross department work groups targeting specific areas for improvement

**What you’ll bring to the role**
- Experience in a high-volume collections or credit environment
- Exposure to credit management, collection techniques, reporting, and credit risk
- Intermediate to Advanced Excel and Word proficiency
- High level accuracy and attention to detail
- Excellent verbal and written communication skills
- Certificate IV or Diploma in Credit Management desired but not essential
- AICM membership and CCE qualification highly regarded

**What you’ll get in return**

As part of our team, you’ll enjoy a range of perks and benefits including:

- Salary in line with your experience and skills
- Permanent contract
- Full-time Monday to Friday
- Flexible working arrangements to help you balance your work life with your home life
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Discounted hire equipment so you can finally finish that home reno job
- Supportive and inclusive team culture that empowers you to do your best work
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community

**Why Coates?**

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.

Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

And to deliver on our wider people and planet responsibilities, we’re committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.

Curious about what it’s like to work at Coates? To learn more, visit and read our employees’ stories on LinkedIn.

**Ready to apply?**

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. **Equipped for you