Commercial Support Officer

3 days ago

St Leonards, Australia FleetPartners Full time

**ASX 300 listed financial services organisation**:

- **Flexible & hybrid working arrangements**:

- **Melbourne location**

**Do you want to**:

- work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
- understand the strategic direction of your organisation and how your effort contributes to success?
- work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
- work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
- be recognised and rewarded for your performance?
- work for an organisation where ‘C-A-R-E’ are their values?
- have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

**Who we’re looking for**:

- Support our customer facing teams by providing customer value and solutions.
- Maintain the right balance between customer & commercial value.
- Strive to achieve our budgeted income target.
- Support our team, ensuring we have the tools and capability to fulfil our roles.

**What you’ll be doing**:

- Manage the AU Inbox (and NZ as required) responding to requests promptly and appropriately.
- Collaborate and provide regular planned customer reviews and identify targets for future reviews.
- Effectively manage and action the timely processing of all signed customer schedules.
- Continue learning and supporting the start of month processes.
- Learn and understand the “non-standard” processes (mainly, but not limited to, P&A funded leases).
- Support any transitioning of systems (eg. Miles) ensuring there are no process gaps.

**Requirements**:

- Minimum business related experience.
- Highly competent with Microsoft Excel (intermediate to advanced skill level)
- Good at problem solving using numeric, verbal and abstract reasoning skills.
- Keen eye-for-detail.
- Proactive, high level of initiative.
- Self-starter who enjoys working autonomously.
- Effective at planning and organising.
- Works well under pressure.

**Benefits**
- 7 additional days of annual leave per year.
- 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
- a ‘Dress for your Day’ policy.
- flexible and hybrid working arrangements.
- Rewards programme, including a range of discounts from a variety of retailers
- an extensive range of other employee benefits.

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