Medical Receptionist

2 days ago

Kingswood, Australia Nepean Paediatrics Full time

Job description
- We are seeking a friendly and organised Medical Receptionist to join our new paediatric specialist centre in Nepean Health Hub, Kingswood, NSW. In this role, you will work at the front desk of our medical practice and assist our patients. Your primary job duties will includes following:

- Answer the patient's enquiries
- Schedule patient appointments
- Enter the patient's details in Cloud based Practice software including referral details, medicare card details, etc.
- Collect payment on Tyro machine and process medicare refund for patients
- The ability to multi-task in a busy environment
- Excellent verbal and written communication skills
- Excellent people skills both on the phone and in person
- Attention to detail and reliable
- The ability to efficiently manage a high volume of patients and phone calls
- Flexibility to cover other team members for sick or annual leave
- A medical receptionist is responsible for maintaining the organization of a medical office, and ensuring that the medical environment is welcoming, calm, and quiet for patients and their families.
- Additionally, medical receptionists are expected to provide compassionate service to patients while calmly managing a wide array of tasks.

Medical Receptionist Requirements and Qualifications
- Completion of a certificate program in the medical receptionist field preferred
- 3+ years of experience working as a medical receptionist in specialist centre (paediatric clinic or psychiatry clinic preferrd)
- Familiar with medical terminology
- Excellent organisational, problem solving and time management skills
- Exceptional computer skills
- Proficient in operating medical practice software (Xestro or similar preferred) and Microsoft office software
- Need good knowledge of medicare billing and private hospital medical billing
- Able to maintain paper based record
- Experience in NDIS agencies or billing

**Job Types**: Part-time, Casual

Pay: $29.00 - $32.00 per hour

Expected hours: 7.5 - 15 per week

Schedule:

- 8 hour shift

**Experience**:

- Medical administration: 3 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 31/07/2025
Expected Start Date: 18/08/2025

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