Medical Reception/office Assistant

5 days ago

Kingswood, Australia Dr Warren Kuo Full time

Highly reputable & fast paced Orthopaedic specialist practice
- Part time, 10hrs/week (Tuesday 12.30-6pm & Friday 9-2.30pm) - Kingswood location

**The Opportunity & Role**

This is an exciting opportunity for an experienced Receptionist/Office Assistant that is passionate and driven by the challenges and fulfilment of working in a well established specialist practice. You thrive on working within a fast paced environment where no two days are the same, and enjoy the diversity and challenges of wearing a wide variety of hats and being ‘hands on’ at all times.

The role will cover and provide a wide range of administrative tasks, organise patient appointments, maintain records, process accounts, reconciliations and banking, follow up outstanding accounts and payments, conduct patient clinics and other tasks in order to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to our patients.

**The Duties & Responsibilities**
- Answer telephone and online enquires in a timely and informed manner.
- Manage patient and doctor’s appointment schedules
- Manage patient data, sort incoming correspondence, scan and file
- Process patient payments, invoices and receipts
- Invoicing Medicare, Workers Compensation, Third Party, DVA + others
- Daily reconciliation, handling cash and follow up all outstanding accounts and payments.
- Conduct patients clinics

**Your Skills & Experience**
- Previous experience as a Receptionist/Office Assistant is essential for this role. Experience in a medical/health practice, or specialist practice is highly desirable.
- Knowledge of the principles of confidentiality, privacy and security within the medical environment
- Private practice patient management software experience, preferably Blue Chip
- Advanced Administration skills
- Ability to troubleshoot technical difficulties
- Professional, outstanding customer service
- You thrive on working in a fast paced environment
- Excellent level of communication skills to be able to interact at all levels
- Excellent time management and organisational skills
- Flexible, adaptable, solutions focused
- Current Drivers Licence and reliable motor vehicle

**PLEASE PROVIDE A COVER LETTER DETAILING WHY YOU FEEL YOU ARE THE RIGHT PERSON FOR THE ROLE ADDRESSING SELECTION CRITERIA.**

**Job Type**: Part-time
Part-time hours: 10 per week

**Salary**: $25.00 per hour

Schedule:

- Fixed shift

**Experience**:

- Account reconciliation (preferred)
- Cash handling (preferred)
- Accounts receivable (preferred)
- Medical receptionist (preferred)
- Medical administration (preferred)

Licence/Certification:

- Full Driver Licence (preferred)

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