Venue Coordinator

Location: Melbourne

Job type: Full time

Organisation: Victorian Civil and Administrative Tribunal (VCAT)

**Salary**: $76,817 - $93,275

Occupation: Facilities Management

Reference: VG/VT2175/C00319
- Be a part of the busiest Tribunal in Australia supporting the administration of justice for the Victorian community
- Join a collaborative and supportive team, utilising your well-established customer service skills
- A great opportunity to be a part of VCAT's service transformation

**About Us**

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

**VCAT**

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

**About the Role**

Reporting to the Manager, Regional Services, you will work as part of a small, dedicated team, providing customer service to VCAT users and support to VCAT Members in preparation for and during hearings.

**_ Please note we have 2 positions available. One role will primarily be located onsite at the VCAT Frankston community based venue. the second role will be a role that requires attendance primarily at Frankston and Oakleigh venues._** However travel to any VCAT location, including regional venues and/or CBD locations may be required for both roles.

**About You**

We are seeking highly motivated and flexible individuals who can actively contribute to a collaborative and cohesive team environment. To be successful in this role you will:

- have well-developed interpersonal skills, with the ability to engage with a wide range of internal and external stakeholders; and
- be passionate about customer service and contributing your broad experience to help VCAT identify improvements to our processes and to shape the future of our community based venues.

For further information about the role, please view the attached position description.

**How to apply**
- resume
- a short cover letter

**Other information**

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.