Performance and Reporting Manager

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**What this opportunity involves**:
Are you a talented and analytical professional with a passion for data-driven insights? Join our dynamic team as a Business Performance and Reporting Manager
As an industry leader in corporate real estate, we are seeking a highly motivated individual to be the first point of contact for all business performance dashboards and reporting deliverables for one of our esteemed clients who is a key player in their industry. In this client-facing role, you will play a vital role in helping our people and our customers see and understand their data, driving adoption and effective use of technology on the account.
**What this role involves**:
Serve as the single point of contact for the client, Account Team in the areas of BI, Performance Reporting & Account technology use.
Develop and maintain strong working relationships with the client, central JLL Tech team, and on-account leadership team
Accountable for developing and delivering key contractual reports, such as the Monthly Management Report, Quarterly Business Report, and Annual performance reports, in line with the agreed governance framework.
Monitor dashboards for data accuracy by interrogating core systems at regular intervals.
Monitor technology delivery against contracted solutions and ensure compliance with information security and compliance requirements.
Prior experience in corporate real estate is highly desirable.
Advanced Diploma, Degree, or equivalent in technology, business technology, project management, or a professional degree with a focus on project management/technology.
Bachelor's or Master's degree in BI, data science, computer science, econometrics, operations research, statistics, information management, or a related analytical field is highly regarded.
Familiarity with data modeling using Kimball principles or data vault is preferred.
PMP or PSM certification is an advantage.
Strong business analysis, consulting/advisory, and/or project or client management experience.
Excellent communication skills with the ability to interpret and tell the story behind the data.
Proficiency in BI tools (Tableau preferred), querying databases (SQL), ETL tools (e.g., Alteryx, SSIS, Informatica), and data manipulation.
**What you can expect from us**:
Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
Hybrid / flexible working
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.