Customer and Product Support Representative

2 weeks ago

Alexandria, Australia Beaumont People Full time

Earn up to $60k pa + Super
- Global Skylight Business Based in Alexandria, NSW
- Committed Collaborative Team with Supportive Leaders
- **Earn up to $60,000 pa + Super**:

- **Global Skylight Business Based in Alexandria, NSW**:

- **Committed Collaborative Team with Supportive Leaders**

**About the Company**:
Are you interested in home renovations, improvements or new home builds? If so, this is the perfect role for you We are supporting one of our clients who are experience ongoing growth to find a Customer Service Representative focused on Product Support to join their team. Although they are a global sky lighting company with a well-known reputation, their Sydney business has a more family like culture.

**About the Role**

Some of your other responsibilities will include:

- Ensure the timely delivery of products
- Support customers with quotes and general pricing
- Confirm that all orders have been accurately entered into the system
- Trouble shooting, or fact finding with customers to understand their needs and provide accurate information and support
- Liaise with a variety of people from, builders, installation technicians, and the everyday customer
- General administrative duties, from inbox management, data entry and updating customer information
- Update or inform customers on warehousing, or the logístical status of their order.
- Confident in prioritising your workload and multitasking
- The desire to support your customers comes naturally to you, ensuring a timely, professional and supportive approach to all enquires
- As a problem solver, you will seek solutions, that may sometimes fall outside of the box to the issues you or your customers face
- With a sense of curiosity you are open to learning and development opportunities
- Competent in using a variety of systems and programs such as SAP and Microsoft Office Suite

**What's In It For You?**:

- **Structured Training Program**:

- **Annual Performance and Salary Reviews**:

- **Access to a Bonus Structure After Your First Year**:

- **Stability in a Growing Business with Long Standing Team Members**:

- **Yearly Incentive Trips & Team Lunches and Gatherings**:

- **10 Min Walk From Redfern Station, Plenty of Local Busses**:

- **Christmas Period Shut Down and Bonus Annual Leave Day**:

- **Upskilling and Role Revision for Those Who Are Hungry for More**

For any questions please reach out to our Customer Experience & Sales Team

  • Customer Care Representative

    1 week ago

    Alexandria, Australia Marcs DL Support Office Full time

    **David Lawrence** has been designing for Australia's Professional Women for over 40 years. Never compromising on fabrication and fit and beloved by women who rely on consistency and timeless style. **Marcs** is synonymous for sophisticated cool. Known for our unique detailing and distinct features and will take you from work to weekend in distinct...

  • Customer Service Representative

    2 weeks ago

    Alexandria, Australia Melitta Group Full time $50,000 - $70,000 per year

    Join Our Team as Customer Service Representative - Let's Create ImpactAt Melitta Professional, Coffee is more than just a drink – it's a passion.If you're ready to step away from the ordinary and dive into a role that energizes you, we want to meet you. We're searching for someone who's driven by passion and wants to infuse that love for coffee into...

  • Customer Service Representative

    2 weeks ago

    Alexandria, Australia Accident Direct Australia Full time

    Join Our Team! Customer Service Representatives Wanted! Are you passionate about helping others during challenging times? Do you thrive in a fast-paced environment where every day brings new opportunities to make a difference? If so, we want you to join our team at [Company Name], a leading accident claim company dedicated to providing exceptional service...

  • Customer Service Representative

    2 weeks ago

    Alexandria, Australia Lug + Carrie Full time

    **About us** At Lug+Carrie, we want to replace half of all car trips under 5km in our cities by 2030. Our current offering includes eBikes on a flexible and all-inclusive subscription, as well as selling eBikes. Our teams across Brisbane, Melbourne and Sydney are reshaping the future by helping our communities make a Good Move on an eBike. **About the...

  • Customer Service Representative

    6 days ago

    Alexandria, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Alexandria Location**: - **Feb Start**: - **$32.25 per/h + comm.**: - **Gtd 15hrs per week (8.00am-11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We...

  • Customer Service Representative

    2 weeks ago

    Alexandria, Australia Lug + Carrie Full time $65,000 - $70,000 per year

    About usAt Lug+Carrie, we want to replace half of all car trips under 5km in our cities by 2030. Our current offering includes eBikes on a flexible and all-inclusive subscription, as well as selling eBikes. Our teams across Brisbane, Melbourne and Sydney are reshaping the future by helping our communities make a Good Move on an eBike.About the roleThe...

  • Customer Service Representative/office Co-ordinator

    2 days ago

    Alexandria, Australia National 360 Full time

    **About Us** National 360 provides high-quality Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. At National 360, we facilitate a collaborative workplace environment, and we understand that transparency and honesty are core to building a trusting partnership between team members and leaders. When...

  • Customer Service Representative

    2 weeks ago

    Alexandria, Australia SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world. **Job Description**: - Assist with the...

  • Claims Consultant

    1 week ago

    Alexandria, Australia Accident Direct Australia Full time

    **Job description** Accident Direct Australia (ADA) are currently seeking a creative and forward-thinking Customer Service Representative to join its organisation. The purpose of this role is to assist with the planning, managing and delivery of marketing strategies and campaigns. **Key Responsibilities of this Role**: Creating content across a range of...

  • Customer Service/Administration Officer

    2 weeks ago

    Alexandria, Australia Earp Bros. Full time $60,000 - $80,000 per year

    Are you a highly motivated Customer Service/Administration Officer looking for an exciting opportunity to join a dynamic family business that values sustainability and innovation? Join the Earp Bros team The Earp family business, established in 1883, is a sixth-generation enterprise and one of Australia's oldest and most trusted family companies. With...