Reservationist/front Office Supervisor

Quality Hotel Robertson Gardens

Quality Hotel Robertson Gardens is a 4-star accommodation located 15 minutes from the Brisbane CBD and 40 minutes from the Gold Coast. Known for its tranquil environment and range of accommodation options, the hotel ensures a comfortable stay at an affordable price. Amenities include an on-site restaurant, pool, outdoor gym, and a half basketball c
- A supportive and friendly team environment.
- Opportunities for career development and growth within the hotel industry.
- A chance to work in a beautiful, well-equipped hotel with a range of on-site amenities.

What We’re Looking For:

- Exceptional Customer Service: A passion for delivering outstanding service to our guests.
- Experience: Previous hands-on experience in front office, reception, or reservations roles, preferably in a hospitality or service environment.
- Tech-Savvy: Experience with OATs or RMS systems is an advantage (but not essential).
- Professionalism: A friendly, professional demeanor with excellent communication skills (both face-to-face and on the phone).
- Team Player: Able to work well under pressure, both independently and in a team environment, with a positive, can-do attitude.
- Organizational Skills: Strong administrative abilities, including attention to detail, problem-solving, and time management.
- Flexibility: Full availability and flexibility to work across rotating shifts (i.e sick leave, holiday)