Deputy Boutique Manager

5 days ago

Melbourne, Australia Cartier Full time

Reference Code: 85821**Deputy Boutique Manager - Cartier, Melbourne**:

- Melbourne, VIC, AU- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 8,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

**HOW WILL YOU MAKE AN IMPACT?**
With your proven experience; you will be instrumental in assisting the Boutique Manager to optimize boutique performance and profitability by managing the boutique team, and ensuring excellence in boutique operations and client service.
You will be responsible for:

- Under the supervision of the Boutique Manager, designs the optimum organization, recruits the right profiles and ensures talent pipeline in his/her boutique.
- Assists the Boutique Manager to make a diagnosis based on a solid performance analysis, review of competencies and environment to define action plans to achieve Maison, boutique and category sales targets
- Is responsible for the back office and administration of the boutique
- Assists the Boutique Manager to ensure a unique and highly professional client service within the boutique
- Assists the Boutique Manager to implement and monitor the ROI on CRM programs and actions

**HOW WILL YOU EXPERIENCE SUCCESS WITH US?**
We believe in shared success and understanding that with your actions you elevate your team and Maison. To contribute to team success, you will have:

- 1-3 years’ experience in a similar leadership role
- A strong work ethic and a passion to deliver exceptional client experience
- Ability to lead, manage, motivate, and develop individuals and or team members
- Great attention to detail and problem-solving skills
- Excellent time management skills and ability to quickly adapt to a fast pace environment
- Exceptional grooming and personal presentation

**HOW DO WE KEEP YOU SMILING?**:

- A great opportunity to be a part of a dynamic and diverse team.- This role will help build your knowledge and experience in all aspects of the leadership
- Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.

**YOUR JOURNEY WITH US**:

- After being shortlisted, you will receive a phone call to discuss the role and for us to get to know you.
- If you are successful through the phone interview, you will be invited to attend a face to face interview with our Boutique Manager and City Manager to assess your fit for the role. In return, we will also share insights on our team dynamics and our company culture.
- Finally, you will then have the opportunity to meet our Retail Area Manager & Commercial Director who can share our overall vision and plans for the future.

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