Boutique Manager

**Position**:
**ABOUT THE COMPANY**

TAG Heuer: the Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead and establish records.

The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.

**ABOUT THE OPPORTUNITY**

If you like challenges, out-of-the-box thinking and teamwork, there is a **rare**and **unique**opportunity**for you as we are currently seeking a high performing **Boutique Manager**to lead our **Melbourne**Boutique.**

**Job responsibilities**:
**A TAG HEUER BOUTIQUE MANAGER IS**

**A PERFORMANCE-DRIVEN SALES EXPERT**
- Plays an **active role on the sales floor**, increasing boutique sales and achieving the objectives
- **Analyzes**the store’s **retail performance KPIs**(traffic, conversion, sales in volume and value, ASP, mix of sales ), identifies **business**opportunities**and establishes **360° action plans**to tackle them

**A TEAM LEADER**
- Sets **individual**and **collective**objectives**, **follows**the **performance**, and **realizes**reviews**of the team members
- **Shadows**and **supports**the team members on the floor, **provides**immediate**feedback**, **develops**them**in their **current roles**

**A TAG HEUER AMBASSADOR**
- Ensures an **outstanding**service**is offered to all visitors in store
- **Embodies**the **Tag**Heuer’s**brand**values**and **acts**as a **passionate**Brand**Ambassador**in and outside the boutique, especially at events

**A CLIENT DEVELOPMENT SPECIALIST**
- Leads the team to **develop long-term relationships**with clients
- **Sets**and **follows collective**and **individual clienteling objectives**(number of outreaches, appointments, sales from appointments )
- **Ensures**qualitative **client data collection**and **leverages**the **data**to address clients in a personally relevant way, capitalizing on all opportunities to grow the business

**AN OPERATIONS EXCELLENCE SUPERVISOR**
- Oversees the **boutique operational processes**, front and back, in line with internal guidelines: inventory, cash, security, store opening and closing, etc.
- Ensures **compliance**with **internal**control**policy**

**Profile**:
**ABOUT YOU**

At TAG Heuer, we are looking for talents who are creative, energetic, pragmatic, results-orientated and who balance well the 'think' and 'do'. While technical expertise is very important in everything we do, personality matters a lot to us: bring your own style & charisma

To be successful in this position, you will possess the following:

- Minimum 5 years’ management experience in a luxury retail environment
- **Creative**business**driver**, **results**:

- **oriented**
- Excellent **interpersonal**, **communication**and **presentation**skills**
- Inspirational **leader**, able to **coach**and **develop**a **high-performing**team**
- **Client-centric**mindset**, focused on recruiting new clients and growing the active client base
- **Agile**manager**, able to **multi-task**in a **fast-paced environment**and **work in various roles**depending on business needs

**Additional information**:
As a TAG Heuer Ambassador, you are passionate about new trends in lifestyle, arts, new technologies and sports.

**Attractive benefits, incentives, and commission scheme to make your role more exciting**

LVMH W&J and TAG Heuer is an equal opportunity employer. We are committed to provide a culture that is diverse, inclusive and respects and celebrates our differences. All applicants will be considered for employment without regard to ethnicity, sexual orientation, gender identity, religion, family or parental status or disability status.
- Due to a high volume of interest, only shortlisted applicants will be contacted. _

**_TAG Heuer _**
**MAISON***:

- 1860, Saint-Imier at the very heart of the birthplace of watchmaking. A young ambitious watchmaker decides to found his own brand. His name: Edouard Heuer. At just 20 years old, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer’s vocation has been to push back the boundaries and defy convention to invent incredible watches and chronographs of extreme precision. The invention of the oscillating pinion in 1887 exemplified this spirit, streamlining the chronograph’s design and enhancing its responsiveness—a principle that underpins our engineering philosophy even today. Then came the 1916 Mikrograph, the first stopwatch accurate to 1/100th of a second, cementing TAG Heuer's reputation as the precision timekeeper in competitive sports. Indeed, the world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer’s ethos, our prominent partnerships and brand