Customer Support Representative

2 weeks ago

Cambridge, Australia Komatsu Full time

**The Opportunity**:
Are you ready to take your customer service skills to the next level? Join our team as a **Customer Service Representative**and play a pivotal role in delivering exceptional service to our customers. We're looking for individuals who not only meet customer expectations but also align with our company values.

The main objective of the role is to service the needs of the broad customer base throughout the allocated region, predominantly major mining customers as well as large and medium sized contractors and construction companies in all **parts sales and enquiries**.

**Role Located**: Hobart: Tasmania

**Komatsu Benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- ** Financial**:Company funded Income Protection Insurance
- ** Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus
- ** Referral Program**:$3000 referral payment for referring a successful new employee to Komatsu

**What we are looking for**:

- Prior parts sales experience is highly regarded
- Exemplary customer service meeting both customer and company expectations
- Prior parts warehousing experience highly advantageous
- Strong written and oral communication skills for front-line customer support
- Proficient in Microsoft Office suite
- Background in parts sales and mechanical aptitude highly valued
- Hold a current driver's licence
- Komatsu offers a zero-harm culture in the work place and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._

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