Customer Service Coordinator

7 days ago

Cambridge, Australia Coates Full time

**About us**

Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

**The next step in your career starts here**
- Permanent, full-time position
- Grow your career with Coates
- Enjoy access to professional development and clear progression pathways
- Monday to Friday rotating roster with shifts of:
- 7am - 3pm
- 8am - 4pm
- 9am - 5pm

As the first point of contact for customers at our Cambridge**branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.

You’ll enjoy variety in your role including:

- Generating hire schedules, quotes, and invoicing
- Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns
- You may also occasionally need to assist customers and colleagues in the yard with loading equipment
- Parts ordering
- Helping with maintenance and servicing scheduling

**What you’ll get in return**

We provide our team with a wide range of perks and benefits, including:

- Development and career progression pathways
- Access to our employee discounts, benefits and wellbeing program
- Purchased additional leave program
- Novated leasing and salary sacrifice
- 12 weeks Paid Parental Leave in addition to government parental leave scheme
- Volunteering opportunities through the Coates Foundation

**What you’ll bring to the role**
- Previous face-to-face customer service experience
- A desire to provide amazing customer experience
- General computer skills (MS Word, Excel, Outlook)
- Capability to learn and absorb technical information

If you’ve got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.

**Looking for more reasons to join Coates?**

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

**Coates. Equipped for you.

  • Customer Service Coordinator

    2 weeks ago

    Cambridge, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Work Group Coordinator

    3 days ago

    Cambridge, Tasmania, Australia TasNetworks Full time $122,147 per year

    About The RoleSalary from $122,147 per annum (plus Super) including a 9-day fortnightRoleWithin our Works Delivery team, we have a vacancy for a Work Group Coordinator to join the Cambridge team in Southern Tasmania. This role plays a critical part in the safe and efficient delivery of work (both customer-driven and network maintenance) and covers a range of...

  • Technician - Field Service

    3 days ago

    Cambridge, Australia Komatsu Full time

    **The Opportunity**: A fantastic opportunity has arisen for a Field Service Technician based out of Hobart. Reporting to the Branch Manager, the purpose of the role is to carry out maintenance and repairs on mobile equipment and ensure excellent customer service. The role plays an integral part in ensuring high levels of safety, quality and efficiency are...

  • Work Coordinator

    1 day ago

    Cambridge, Tasmania, Australia Stornoway Full time $60,000 - $90,000 per year

    Why join us?Above award wages -we believe in rewarding our team and value the contributions each person makesAmazing workplace culture -we embrace diversity and believe in mutual respect, honesty, connection, and recognising the contribution and effort of our staff with an approach that work should be far more than 'just a job'Career opportunities –we...

  • Customer Support Representative

    5 days ago

    Cambridge, Australia Komatsu Full time

    **The Opportunity**: Are you ready to take your customer service skills to the next level? Join our team as a **Customer Service Representative**and play a pivotal role in delivering exceptional service to our customers. We're looking for individuals who not only meet customer expectations but also align with our company values. The main objective of the...

  • Lead Customer Success Manager, Strategic Accounts

    2 weeks ago

    Cambridge, Tasmania, Australia HubSpot, Inc. Full time $120,000 - $150,000 per year

    The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they're getting out of HubSpot visible as a way of driving usage, desired outcomes, retention and growth.As a Lead Customer...

  • Customer Support Sales Representative

    1 week ago

    Cambridge, Australia Komatsu Full time

    **The Opportunity**: Do to an internal promotion, we seek an experienced Customer Support Sales Representative to cultivate relationships with existing customers and explore new opportunities, ensuring the most suitable Komatsu product or service is tailored to their needs. This is a vital role involving sales, customer support, relationship building and...

  • Apply in 3 Minutes! Lead Customer Success Manager, Strategic Accounts

    1 week ago

    Cambridge, Australia Hubspot Full time

    However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong. Lead Customer Success Manager, Strategic Accounts Account Management Remote - Australia The Strategic Accounts team at HubSpot services our highest-paying...

  • Service Desk Analyst

    5 days ago

    Cambridge, Massachusetts, Australia Denver Full time $60,000 - $90,000 per year

    Denver Technology is a boutique technology services company headquartered in Perth, with offices in Brisbane, and London that has been delivering technology solutions to clients in the resources industry globally for over 30 years.  Recognised for the integrity of our people, the ethics of our business practices and the quality of our products &...

  • Passenger Service Agent

    3 days ago

    Cambridge, Australia Swissport International AG Full time

    Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the...